I am using Flatsome theme.
Plugin Support
Laszlo
(@laszloszalvak)
Hi @veneetsayyer11
I checked the Facebook login on the linked page and it worked fine for me with my Facebook account.
Is it possible that earlier you configured Nextend Social Login with another Facebook App that you replaced recently? And you linked your WordPress account to a Facebook account over the old App?
Since if you did then what you need to know is that Facebook uses App scoped user ID-s, which means the same user has different user IDs in different Facebook Apps.
So if you already have users connected over the old Facebook App, then you should never replace your Facebook App, as that could make them no longer be able to login to their WordPress accounts with Facebook login.
However, if you were the only person who connected with the old App, and you really need to replace the Facebook App, then you should go to your Profile page ( /wp-admin/profile.php ) there you can find the Link and Unlink buttons. With the Unlink button of the Facebook provider, you should unlink your account from the previous App, and then you should Link it again using the new App. And that will most likely fix the problem.
Best regards,
Laszlo.