Hi @hnichols0813,
This is common practice coming from FB. They will invalidate an access token if there’s been a pw change or for any other misc security reasons. You will need to reacquire a new FB access token & create a new shortcode.
To resolve this, first please make sure that this criteria has been met:
1) You are running the latest version of the free, Feed Them Social plugin (currently v3.0.1) as there have been many connectivity issues resolved with this update.
2) The FB Page that you wish to display must be a FB Business Page (it can not be a personal, event, group or community page).
3) You must have admin privileges for the FB Business Page.
Once that criteria has been met, in your WordPress dashboard, go to Feed Them > Facebook Options, click the FB banner/button making sure that you are logging in through your personal FB account (not the FB Business Page) as the prompts will bring up all of your managed FB Pages. Check the FB Page you wish to display. When the prompts return you to WP, click on the banner for the FB Page and then click the ‘Save’ button that appears. Proceed to Feed Them > Settings to generate a new FB shortcode. Then you can replace your old shortcode with the new shortcode, and after you update/publish, clear the FTS cache so that the changes can take effect.
Best regards,
The SlickRemix Team
