Facebook Plugin Connection Issue

  • Resolved opaquestudio

    (@opaquestudio)


    3 years, 8 months ago

    Hi all,

    I am facing an issue when connecting the official Facebook plugin with my Woocommerce store. Here’s the issue:

    During the configuration process, it asks to select the business manager and the page that needs to be connected. So I selected the correct business manager and then it asked me to select the page. The page I need to select is not selectable on the menu. There is a small ‘i button’ on the side which says contact the page admin to request access.

    Now, I am the page admin and I have created all connected accounts and assets therefore I have full access to everything. But still this error keeps popping up.

    Has anyone faced this issue? Can you help?

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  • anastas10s

    (@anastas10s)

    3 years, 8 months ago

    Hi there @opaquestudio 👋

    Has anyone faced this issue? Can you help?

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

Viewing 1 replies (of 1 total)

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