• Resolved larrywest14

    (@larrywest14)


    My facebook feed stopped working but after update error was solved. But it still not working properly, because when posts are displayed, it cannot be scrolled down and I only see half of first post. How could I solve it?

    The page I need help with: [log in to see the link]

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  • Plugin Support slickchris

    (@slickchris)

    Hi @larrywest14,

    All of our plugin issues with Facebook & Feed Them Social feeds have been resolved with the latest updates.

    Please update the free version of Feed Them Social to 2.9.6

    If you are using the FTS Combined Streams, please update to 1.2.9

    As always, after you have updated the plugin, if you are not seeing the feed or your changes, please clear the FTS cache.

    For any FB issues, in your personal FB account, go to settings > Business Integrations and remove SlickRemix. Then, back in WordPress, go to Feed Them > Facebook Options and click the banner/button to gain a new access token. Then create a new shortcode and apply it to your page. After you update/publish, clear the FTS cache so the changes can take effect. If you are still having issues, check your page builder settings.

    If you are experiencing issues after updating to the latest version, it’s possible that another plugin or theme may be interfering.
    Try deactivating all other plugins besides the Feed Them Social plugins temporarily. Then test to see if it works. If this works, try reactivating them, one by one, to see which one is causing the issue.

    If deactivating all plugins doesn’t help the issue try switching themes to one of the default WordPress themes then look at the page (this can be done under the Appearance tab of your install). It’s possible the theme is causing errors.

    Thank you for using SlickRemix plugins!

    Best regards,

Viewing 1 replies (of 1 total)

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