Facebook Share Counters Reset to Zero | ww.wp.xz.cn

Resolved jroyall
(@jroyall)

10 years, 7 months ago

All my posts reset to 0 shares for Facebook. They now read zero shares via the Facebook counter at the top of each post. I noticed this right before doing the upgrade to version 6.1.1 this morning. Was hoping the upgrade would fix this issue but it did not. Also noticed it reset or decrease the Linkedin Share counter in some instances. Please advise..this looks terrible. So, bad that I am considering uninstalling. Thank you!

Here is my site: A few days ago I was showing 68 facebook shares on the most recent post (Vortex Doughnuts in Asheville, NC)…

http://thecharlottan.com/

https://ww.wp.xz.cn/plugins/simple-share-buttons-adder/

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter jroyall
(@jroyall)

10 years, 7 months ago

Deactivated and reactivated the plugin and it seems to be working. Fingers crossed…a little wary now of trusting it but seems ok

Plugin Author Simple Share
(@davidoffneal)

10 years, 7 months ago

Hi there,

You can read about what causes the issue you’ve come across here – https://simplesharebuttons.com/plus/features/api/

I am hoping to add a free method of some kind to the Adder version of the plugin, and shall do so once I have the time.

Thanks,

David

Thread Starter jroyall
(@jroyall)

10 years, 7 months ago

OK great. Thank you David!

Plugin Author Simple Share
(@davidoffneal)

10 years, 5 months ago

Hi,

You can read more about the issue here – https://simplesharebuttons.com/plus/features/api/

The next version is nearly ready for launch, which will include the use of sharedcount.com, a free service (1,000 calls per day) to get Facebook share counts.

Thanks,

David

Plugin Author Simple Share
(@davidoffneal)

10 years, 5 months ago

The latest version is now live, which includes the sharedcount.com API!

Viewing 5 replies - 1 through 5 (of 5 total)

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5 replies
2 participants
Last reply from: Simple Share
Last activity: 10 years, 5 months ago
Status: resolved