Hi there, @nscaletti,
If you have attached an image, it didn’t go through so we can’t check that. Would you mind re-adding it on your next reply? This way we can see what specific error the system is returning.
While I was checking your site, I see that the Jetpack connection looks nice and healthy, which is a great place to start 🙂 Does the error appear on the same Facebook connection, or does it change from one Facebook connection to the other? We want to understand if there’s a consistent issue with one specific Facebook account.
In either case, it’d be great if you could update the Jetpack core and the Social plugin to their latest versions.
At the moment, while I see the tokens for two separate Facebook accounts, I can see that only the TG Norba Facebook account is working and connected. The other account seems to be a personal profile: can you confirm that it’s a Facebook page instead? If so, can you reconnect it and see if the automatic sharing works on both accounts?
Hope that’s all clear! Facci sapere come va, e grazie mille in anticipo per la collaborazione 🙂
Hi @nscaletti,
We’re still waiting on the screenshot of the error you encountered, as it will help us investigate further. It looks like you’re a paying user, which gives you access to priority support along with premium features.
Please use this contact form to reach out to us directly via email, and we’ll take it from there.
When you do, please include a link to this thread and the screenshot you initially tried to share.
Thank you!
