Facebook Sharing Not Working, Queue Empty

  • Resolved Jennifer Bourn

    (@jenniferbourn)


    9 years, 4 months ago

    Every Facebook Share results in an error message in the log and it doesn’t share to Facebook.

    Queue doesn’t actually show what’s in the queue. It only shows a message to “start the plugin” and it’s already started and working just fine for Twitter, but there is no option to stop/start for Facebook.

    Facebook settings under Post Format Tab, all reference Twitter

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    9 years, 4 months ago

    Hi,

    Could you tell us the error message so we could take a look? Thank you. 🙂

    Thread Starter Jennifer Bourn

    (@jenniferbourn)

    9 years, 4 months ago

    This is the error I get:

    1-02-2017 10:17:19 PM Error for facebook share on post The Dutch Windmill, Golden Gate Park’s Historic North Windmill Error validating access token: The session has been invalidated because the user has changed the password. @inspired Imperfection

    But no password has been changed on any of the sites. Also, I deactivating and reactivating the plugin and it didn’t fix the issue

    Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    9 years, 4 months ago

    Try to actually change the Facebook password and then reauthenticate the plugin to see if it works after that. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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