Plugin Author
Franky
(@liedekef)
I’ve never before encountered this situation 🙂
It has nothing to do with the number of events (I already use paging as advised by FB). See this thread: https://stackoverflow.com/questions/29351125/facebook-graphapi-reduce-amount-of-data-with-limit
There’s one person there that needed to open a bug report at facebook, so you might want to do the same.
FYI, for your bug report: I use the next php api call for a page of results:
$response = $request->getGraphEdge(); // this gets a page of results
I can’t really use until/since as limiters, that would potentially not solve the problem (based on number of events).
Plugin Author
Franky
(@liedekef)
Hi,
I’ve tried recreating my app, the fix suggested by Franky @liedekef above, and I’m still getting the error. Facebook will not help me.
Is there a config option I can use to reduce the number of calls manually? My site is crippled without a fix.
Thanks!
Plugin Author
Franky
(@liedekef)
Facebook is very uncooperative in this regard. Many people around the workd are complaining. So you need to ask them for help/assistance. If it doesn’t get fixed soon, I’ll discontinue the plugin.
Syncing is working again as of June 5th, 2018.
Hi,
Syncing seems to be accessible again, however this error is still being thrown:
Trying to sync events for <pagetitle>Graph returned an error: Please reduce the amount of data you’re asking for, then retry your request
Any further suggestions? Anything you can offer would be appreciated!
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This reply was modified 7 years, 11 months ago by
sjmorris.
Plugin Author
Franky
(@liedekef)
Most likely a fb bug. Limits should be done automatically by their systems (I take care of looping through the pages of result). Google on the error and you’ll see … example: https://stackoverflow.com/questions/29351125/facebook-graphapi-reduce-amount-of-data-with-limit
So contact FB I’d say (but don’t get your hopes up).
