Facebook Thumb Will Not Update | ww.wp.xz.cn

Resolved Philbeaux
(@philbeaux)

2 years, 7 months ago

All of a sudden I can not change the Facebook Thumb using the “Social” snippet editor in Rank Math. I choose the image I want to apply, the image is displayed exactly how I want, I update the post and …. it reverts back to it’s previous image, or to back to no image, whatever the case.

Like I said before this has just happened. Until just recently it was not a problem. I haven’t done any major changes and I’ve deactivated just about every plugin I have.

Any ideas?

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Rank Math Support
(@rankmathteam)

2 years, 7 months ago

Hello @philbeaux,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

To ensure that the image is already set, please check the live page’s source code for the og:image tag:
https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-4-check-the-page-source

If the image you have set is already appearing, you may use Facebook’s Debugger tool to test the URL:
https://developers.facebook.com/tools/debug/

Let us know how this goes.

Thread Starter Philbeaux
(@philbeaux)

2 years, 7 months ago

Thank You for the reply.

And, no – the image I’m trying to set as the thumbnail is not the og:image. It actually reverts to the featured image and sets that as the Facebook thumb.

Plugin Support Rank Math Support
(@rankmathteam)

2 years, 7 months ago

Hello @philbeaux,

The changes made to the metadata are not getting saved on your site. Please check if you have a firewall as there are chances that it will prevent saving the data. Please try whitelisting this route:
/wp-json/rankmath/v1/updateMeta

For more information and troubleshooting steps, this KB may help:
https://rankmath.com/kb/meta-data-not-saving/

We really look forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Facebook Thumb Will Not Update’ is closed to new replies.

3 replies
2 participants
Last reply from: Rank Math Support
Last activity: 2 years, 7 months ago
Status: resolved