Facebook won’t Connect

  • Resolved constructionlaw

    (@constructionlaw)


    1 year, 6 months ago

    I recently noticed that Jetpack was not sending my blog posts to Facebook. When I had this issue with Linkedin, disconnecting and reconnecting solved the problem so I tried the same with Facebook. Now, when I go to connect, I end up with a page that simply says the it could not connect, and to close the window and try again. Any thoughts? I’ve tried removing Jetpack from the facebook end and reconnecting it (that worked) and tried it from both Firefox and Edge with no change.

    The page I need help with: [log in to see the link]

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  • Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    1 year, 6 months ago

    Hello @constructionlaw,

    Any thoughts? I’ve tried removing Jetpack from the facebook end and reconnecting it (that worked) and tried it from both Firefox and Edge with no change.

    I see that your Jetpack connection in general looks great!

    Can you tell us more details about the errors you are seeing? It would help us and the product team a lot if you could share a screenshot of the exact issue. You can use our guide here for that: https://wordpress.com/support/make-a-screenshot/.

    If you want some privacy, you can contact us directly here: https://jetpack.com/contact-support/. Please include a link to this thread if you do so.

    Best regards,

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