Facebook Woo-commerce Pixel Doesn’t Work

  • Resolved bennikints1

    (@bennikints1)


    5 years, 9 months ago

    I downloaded the app and configured everything but the Facebook pixel doesn’t work. I am unable to transfer my store (site) catalog to the Facebook Page I created.

    Please someone help!

    • This topic was modified 5 years, 9 months ago by bennikints1.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Marcus, SkyVerge Support

    (@marcusskyverge)

    5 years, 9 months ago

    Hi @bennikints1,

    Thanks for reaching out. Happy to help you with this!

    Once your shop is connected to Facebook, your products will sync to your Facebook catalog periodically and when products are updated within your WooCommerce store.

    Are your products showing up within the catalog you have selected for the product sync? If not, would you please force a resync using the “Sync Products” button on the WooCommerce > Facebook > Product Sync page and see if that does the trick?

    Thanks,
    Marcus

    Marcus, SkyVerge Support

    (@marcusskyverge)

    5 years, 8 months ago

    Hey @bennikints1,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Marcus

Viewing 2 replies - 1 through 2 (of 2 total)

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