Fail to connect to wordpress.com

  • Resolved AnnikaPanika

    (@annikapanika)


    3 years, 3 months ago

    Hello,

    I have already seen this question and your answers but I still do not understand what I should to resolve this pb. I have checked that the  xmlrpc.php is at the root but what do I do next ?

    Thanks in advance

    Anna

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    3 years, 3 months ago

    Hello @annikapanika!

    Thanks for confirming that the xmlrpc file is in place. So that means something is preventing it from being accessed, either a security plugin, or perhaps a block from your host. A couple things you can check here:

    1. Do you have any security plugins installed, which might be blocking access to the file?
    2. Can you contact your hosting provider and see if they are blocking access, and if so, remove that block?
    Plugin Support Jay

    (@bluejay77)

    3 years, 2 months ago

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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