Fail to submit with php v8.2

  • Resolved mafox2

    (@mafox2)


    2 years, 10 months ago

    HI there, We are having a problem with a contact form inside a of Bootstrap modal (v5.2) being able to submit when updating site to php v8.2 (or 8.0)

    There were no issues when using php v7.4

    on the page we have a button “Get a Quote” which triggers the modal with the CF7 contact form. When using php v8.2

    The live site is using php v7.4 and works -> https://www.viatech.com/en/automotive/mobile360-forklift-safety-system/

    The staging site is using php v8.2 and will not submit -> https://viatechstage.wpengine.com/en/automotive/mobile360-forklift-safety-system/

    Below is the error message generated on the staging site

    Failed to load resource: the server responded with a status of 500 ()
index.js:1 Responsebody: (...)bodyUsed: falseheaders: Headers {}ok: falseredirected: falsestatus: 500statusText: ""type: "basic"url: "https://www.viatech.com/wp-json/contact-form-7/v1/contact-forms/36532/feedback"[[Prototype]]: ResponsearrayBuffer: ƒ arrayBuffer()blob: ƒ blob()body: (...)bodyUsed: (...)clone: ƒ clone()formData: ƒ formData()headers: (...)json: ƒ json()ok: (...)redirected: (...)status: (...)statusText: (...)text: ƒ text()type: (...)url: (...)constructor: ƒ Response()Symbol(Symbol.toStringTag): "Response"get body: ƒ body()get bodyUsed: ƒ bodyUsed()get headers: ƒ headers()get ok: ƒ ok()get redirected: ƒ redirected()get status: ƒ status()get statusText: ƒ statusText()get type: ƒ type()get url: ƒ url()[[Prototype]]: Object
(anonymous) @ index.js:1

    Any help would be greatly appreciated..

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    2 years, 10 months ago

    What other plugins and theme do you use on the site?

    Thread Starter mafox2

    (@mafox2)

    2 years, 10 months ago

    Here is a list of plugins on the site. I have tried troubleshooting and the issue still persists when disabling all plugins except for CF7.

    I am using a custom Genesis Child theme.

    Not sure what is going on..

    Admin Menu Editor
Version 1.11.1 by Janis Elsts | Auto-updates disabled
Admin Slug Column
Version 1.6.0 by Chuck Reynolds | Auto-updates disabled
Advanced Flat Rate Shipping For WooCommerce (Premium)
Version 4.2.0 by theDotstore | Auto-updates disabled
Asset CleanUp: Page Speed Booster
Version 1.3.9.3 by Gabe Livan | Auto-updates disabled
Autoptimize
Version 3.1.8.1 by Frank Goossens (futtta) | Auto-updates disabled
Classic Editor +
Version 4.2.0 by <a href="https://so-wp.com">Pieter Bos</a>, <a href="https://gschoppe.com">Greg Schoppe</a> | Auto-updates disabled
Conditional Fields for Contact Form 7
Version 2.3.10 by Jules Colle | Auto-updates disabled
Contact Form 7
Version 5.8 by Takayuki Miyoshi | Auto-updates disabled
Converter for Media
Version 5.9.5 by matt plugins | Auto-updates disabled
Genesis Connect for WooCommerce
Version 1.1.2 by StudioPress | Auto-updates disabled
Health Check & Troubleshooting
Version 1.7.0 by The ww.wp.xz.cn community | Auto-updates disabled
HTML Editor Syntax Highlighter
Version 2.4.4 by James Bradford | Auto-updates disabled
Max Quantity For WC Shops
Version 1.6 by Isabel Castillo | Auto-updates disabled
Polylang
Version 3.4.5 by WP SYNTEX | Auto-updates disabled
PPOM for WooCommerce
Version 32.0.8 by Themeisle | Auto-updates disabled
Regenerate Thumbnails
Version 3.1.5 by Alex Mills (Viper007Bond) | Auto-updates disabled
Responsive Posts Carousel Pro
Version 13.4 by WebCodingPlace | Auto-updates disabled
Search Exclude
Version 2.0.3 by QuadLayers | Auto-updates disabled
ShiftNav Pro - Responsive Mobile Menu
Version 1.7.2 by Chris Mavricos, SevenSpark | Auto-updates disabled
Tabby Responsive Tabs
Version 1.4.1 by cubecolour | Auto-updates disabled
TablePress
Version 2.1.5 by Tobias Bäthge | Auto-updates disabled
Theme and plugin translation for Polylang (TTfP)
Version 3.4.0 by Marcin Kazmierski | Auto-updates disabled
Toolbar Publish Button
Version 1.8 by wpUXsolutions | Auto-updates disabled
UberMenu 3 - The Ultimate WordPress Mega Menu
Version 3.8.1 by Chris Mavricos, SevenSpark | Auto-updates disabled
WooCommerce
Version 7.9.0 by Automattic | Auto-updates disabled
WooCommerce Direct Checkout
Version 3.2.1 by QuadLayers | Auto-updates disabled
WooCommerce PayPal Payments
Version 2.2.0 by WooCommerce | Auto-updates disabled
WooCommerce Table Rate Shipping
Version 3.0.3 by WooCommerce | Auto-updates disabled
WP Engine Smart Plugin Manager
Version 5.17.16 by WP Engine | Auto-updates disabled
Yoast Duplicate Post
Version 4.5 by Enrico Battocchi & Team Yoast | Auto-updates disabled
Yoast SEO
Version 20.12 by Team Yoast | Auto-updates disabled
Yoast SEO Premium
Version 20.12 by Team Yoast | Auto-updates disabled
    • This reply was modified 2 years, 10 months ago by mafox2.
    • This reply was modified 2 years, 10 months ago by mafox2.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    2 years, 10 months ago

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Health Check & Troubleshooting, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter mafox2

    (@mafox2)

    2 years, 10 months ago

    I’ve switched to Twenty Twenty and deactivated all plugins. I’ve added bootstrap to the theme to test and the form now submits in the bootstrap modal…

    Does this point to my Genesis theme being the root of the problem?

    • This reply was modified 2 years, 10 months ago by mafox2.
    Thread Starter mafox2

    (@mafox2)

    2 years, 10 months ago

    Thanks for your help, was able to identify the root cause and correct it. All is good now. Had to do with a custom function passing submitted forms to Salesforce…

Viewing 5 replies - 1 through 5 (of 5 total)

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