• Resolved t2t design

    (@t2t-design)


    Hi, I’ve just install this plugin and the feed just shows posts of 1 month ago but the last post on fb page is of 2 days ago. I’ve allready remove cache, have try desactivate and reactivate the plugin but seem that nothing works. Please help me. Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author maltathemes

    (@maltathemes)

    Hi there,

    Can you share the link of the page where I can see the feeds?

    Also, are you trying to display Facebook feed or Instagram feed?

    Note, you have to clear the cache separately for each to fetch new posts from Facebook or Instagram.

    Thread Starter t2t design

    (@t2t-design)

    Hi,

    the link is https://scm.com.pt/ it was in maintenace mode sorry.

    I’m trying to display facebook feed only.

    Thread Starter t2t design

    (@t2t-design)

    I always cleared the Facebook cache, I don’t have an Instagram account connected. The problem still doesn’t update with new posts!

    Plugin Author maltathemes

    (@maltathemes)

    Hi there,

    In this case, if you are using any caching plugin for your site then make sure you have cleared the cache before clearing the plugin cache and authenticating it again.

    Also, give me link to the page where I can see feeds. I could not find feeds on the homepage of your site.

    Thank you

    Thread Starter t2t design

    (@t2t-design)

    I believe I have discovered the cause. Only posts created by the page appear, if the post is shared via another page it does not appear.

    In any case, the feed can be found almost at the end of the home-page on https://scm.com.pt/, and the facebook page is https://www.facebook.com/scmoagem

    Thanks

    Plugin Author maltathemes

    (@maltathemes)

    Hi there,

    That explains. The ability to display posts from or by other pages is only available in the premium version.

Viewing 6 replies - 1 through 6 (of 6 total)

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