Hi @madoo211,
Thanks for reaching out! I see you’re trying to connect https://alghad.store to Jetpack but getting a “Site connection failed” error. You’re hoping to get it working like your other site — let’s get you there. You can see that here:
https://www.sslshopper.com/ssl-checker.html#hostname=https://alghad.store/
The issue is with your SSL certificate. Right now, it’s issued for *.web-hosting.com, not your domain, which blocks secure connections like Jetpack needs.
To fix it:
- Ask your host to install a valid SSL certificate for
alghad.store (many offer free Let’s Encrypt SSL).
- After that, try reconnecting Jetpack.
- If needed, deactivate and reactivate the Jetpack plugin to refresh the connection.
Let us know how it goes. We’re happy to help with the next steps if needed!
Hi @madoo211,
I’m really glad to hear my colleague was able to assist you!
If you ever run into any other issues down the road, don’t hesitate to start a new thread — we’ll be happy to help.
Wishing you a wonderful day ahead!
