failed orders

Hi
I’m having issues with orders failing randomly. I’ve had 4 in the last 24 hours and I’m trying to figure out the reason for them failing. The order page just displays the message:

Error processing payment. Reason: Order status changed from Pending payment to Failed.

Looking in stripe logs I see this message, but I’m not sure what it means and doesn’t mention it failed. Any help appreciated…

Request POST body
{
  "billing_details": {
    "email": "xxx",
    "phone": "xxx"
  },
  "type": "card",
  "key": "pk_live_*********************************************************************************************ZlAbTK",
  "card": {
    "token": "tok_1LuFbEGl7epU2d9bxuTM4RhE"
  },
  "payment_user_agent": "stripe.js/c8b8c6168; stripe-js-v3/c8b8c6168",
  "_stripe_version": "2022-08-01",
  "time_on_page": "23202",
  "_stripe_account": "xxxxxxxxxxxxx"
}

Response body
{
  "id": "xxxxxxxxxxxxxx",
  "object": "payment_method",
  "billing_details": {
    "address": {
      "city": "xxx",
      "country": "GB",
      "line1": "xxx",
      "line2": "",
      "postal_code": "xxx",
      "state": "xx"
    },
    "email": "xxx",
    "name": "xxx",
    "phone": "xxx"
  },
  "card": {
    "brand": "visa",
    "checks": {
      "address_line1_check": null,
      "address_postal_code_check": null,
      "cvc_check": null
    },
    "country": "GB",
    "exp_month": xx,
    "exp_year": xxxx,
    "funding": "debit",
    "generated_from": null,
    "last4": "xxxx",
    "networks": {
      "available": [
        "visa"
      ],
      "preferred": null
    },
    "three_d_secure_usage": {
      "supported": true
    },
    "wallet": {
      "apple_pay": {
      },
      "dynamic_last4": "xxxx",
      "type": "apple_pay"
    }
  },
  "created": 1666098773,
  "customer": null,
  "livemode": true,
  "type": "card"
}

Request POST body
{
  "key": "pk_live_*********************************************************************************************ZlAbTK",
  "pk_token_payment_network": "Visa",
  "pk_token": "******",
  "pk_token_transaction_id": "xxxxxxxxxxxxxxxxx",
  "card": {
    "address_line2": "",
    "address_country": "GB",
    "address_state": "xxx",
    "address_line1": "xxx",
    "address_zip": "xxx",
    "address_city": "xxxx",
    "name": "xxxxx"
  },
  "muid": "xxxxxxxxxxxxxxxxxxxxxxxxxx",
  "_stripe_version": "2022-08-01",
  "payment_user_agent": "stripe.js/c8b8c6168; stripe-js-v3/c8b8c6168",
  "sid": "xxxxxxxxxxxxxxxxx",
  "guid": "xxxxxxxxxxxxxxxxxxxxxxxxxxxx",
  "_stripe_account": "xxxx",
  "pk_token_instrument_name": "Visa xxxx",
  "time_on_page": "22637"
}

Response body
{
  "id": "xxx",
  "object": "token",
  "card": {
    "id": "xxx",
    "object": "card",
    "address_city": "xxx",
    "address_country": "GB",
    "address_line1": "xxx",
    "address_line1_check": "unchecked",
    "address_line2": "",
    "address_state": "xxx",
    "address_zip": "xxx",
    "address_zip_check": "unchecked",
    "brand": "Visa",
    "country": "GB",
    "cvc_check": null,
    "dynamic_last4": "xxxx",
    "exp_month": xx,
    "exp_year": xxxx,
    "funding": "debit",
    "last4": "xxxx",
    "name": "xxxx",
    "tokenization_method": "apple_pay"
  },
  "client_ip": "xxx",
  "created": 1666098772,
  "livemode": true,
  "type": "card",
  "used": false
}