• Resolved macopolitan

    (@macopolitan)


    Hi,
    Our MailPoet newsletter has just over 200 subscribers, and we send with our own website. I just sent out our latest newsletter, and I’m getting a “failed send” status for 48 of those people. However, on the same Stats page it also says that these 48 recipients are “In Queue.” I’m confused: do I need to manually re-send the newsletter to those 48 people, or is the send process still happening? In other words, will MailPoet re-send to those 48 people automatically?
    Website is http://www.macopolitan.org
    Thank you!

    https://ww.wp.xz.cn/plugins/wysija-newsletters/

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  • You need to create a new segment from that Stats page and send this newsletter again to these 48 recipients. Failed Send means your current Sending Method failed for some reason.

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