Failed to Import error

  • Resolved mhartste

    (@mhartste)


    9 years, 3 months ago

    Hi –

    I have a development system and a live production system. I would like to upgrade my site on my development system then move that to my live system, but I need to preserve the bbPress data from my live system.

    I exported all of my forums, topics, and replies from my live system to a .csv file, then I moved my development system to my live system (which overwrote my bbPress data, then I reset my forums, then I imported my bbPress data with the .csv file I just created.

    But on import I got a “Failed to Import” error for each row of the .csv file.

    Shouldn’t I be able to import a .csv file created by export?

    I left all the defaults for both export and import.

    Thanks!

    Mike

Viewing 6 replies - 1 through 6 (of 6 total)
  • hikeforce

    (@hikeforce)

    9 years, 3 months ago

    @mhartste: For new import, you need to select post_id Column Header as do not import. Try with this and let us know if the issue persist.

    Please see the screenshot: screenshot.

    Please see the articles for more information.

    Thread Starter mhartste

    (@mhartste)

    9 years, 3 months ago

    Thanks, @hikeforce, for your prompt reply.

    But on my Forums IM-EX -> Bulk Import Process -> Import to bbPress page, I do not have a “Select a Mapping File” option to enter, so I am unable to select post_id Column Header as do not import.

    The file I would like to import was created by your export tool from a bbPress environment, so in my case the mapping should be one-to-one.

    The explanation in your documentation is not clear: “You get the mapping file option(s) for auto-mapping only if you save the mapped fields with a user defined file name while Mapping the fields. Select the required mapping file from the Select a mapping file drop-down list as shown below”.

    I created the .csv file from your export tool and I did not see any option that would generate this. Did I miss something?

    Can you let me know how I can get this “Select a Mapping File” option?

    Thanks!

    Mike

    hikeforce

    (@hikeforce)

    9 years, 3 months ago

    @mhartste: Please share your CSV file to [email protected]. Our team will help you to fix your issues.

    Thread Starter mhartste

    (@mhartste)

    9 years, 3 months ago

    Thanks, Mark, for your very prompt help.

    I removed the ID column from my .csv file, as you suggested, and the import now works beautifully!

    I appreciate your help.

    Mike

    hikeforce

    (@hikeforce)

    9 years, 3 months ago

    @mhartste: Please leave a review if our plugin/support were helpful to you.
    https://ww.wp.xz.cn/support/plugin/import-export-for-bbpress/reviews/

    • This reply was modified 9 years, 3 months ago by hikeforce.
    Mikey B

    (@mikebackhouse)

    9 years, 2 months ago

    Thanks! I needed this too 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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