• Resolved milkaa69

    (@milkaa69)


    Hello,

    I have a problem with the plugin..
    Here is the log:

    ---Downloaded files---
    The import files for: Demo page were successfully downloaded!
    Initial max execution time = 3000
    Files info:
    Site URL = https://cmnetwork.fr
    Data file = /home/ymkw81/public_html/wp-content/uploads/2022/01/demo-content-import-file_2022-01-04__11-14-29.xml
    Widget file = /home/ymkw81/public_html/wp-content/uploads/2022/01/demo-widgets-import-file_2022-01-04__11-14-29.json
    Customizer file = /home/ymkw81/public_html/wp-content/uploads/2022/01/demo-customizer-import-file_2022-01-04__11-14-29.dat
    Redux files:
    not defined!
    
    ------
    New AJAX call!
    [WARNING] Failed to import product_tag black
    [WARNING] Failed to import product_cat Cooler
    [WARNING] Failed to import product_tag cooler
    [WARNING] Failed to import product_tag digital lamp
    [WARNING] Failed to import product_visibility exclude-from-catalog
    [WARNING] Failed to import product_visibility exclude-from-search
    [WARNING] Failed to import product_type external
    [WARNING] Failed to import product_visibility featured
    [WARNING] Failed to import product_type grouped
    [WARNING] Failed to import product_cat head phone
    [WARNING] Failed to import product_cat Lamp
    [WARNING] Failed to import product_tag lamp
    [WARNING] Failed to import product_visibility outofstock
    [WARNING] Failed to import product_visibility rated-1
    [WARNING] Failed to import product_visibility rated-2
    [WARNING] Failed to import product_visibility rated-3
    [WARNING] Failed to import product_visibility rated-4
    [WARNING] Failed to import product_visibility rated-5
    [WARNING] Failed to import product_type simple
    [WARNING] Failed to import product_tag smart
    [WARNING] Failed to import product_cat sound
    [WARNING] Failed to import product_cat Uncategorized
    [WARNING] Failed to import product_type variable
    [WARNING] Failed to import product_cat watch
    [WARNING] Failed to import product_tag white
    [WARNING] Failed to import product_cat white lamp
    [WARNING] Failed to import product_cat wireless
    [WARNING] Failed to import product_tag wireless
    [ERROR] Failed to import "service3" (Fichier média)
    [ERROR] Failed to import "progress" (Fichier média)
    [ERROR] Failed to import "p1" (Fichier média)

    Do you know where the problem can come from ?

    Thank you a lot !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Gregor Capuder

    (@capuderg)

    Hi,

    please contact your WP theme support, they will know exactly which required/recommended plugins are missing.

    From what I can see, maybe the WooCommerce plugin was missing (not installed and activated) when the import was initiated.

    As for the “Fichier média” I don’t know what that could be, but your theme support should know more about what went wrong, so I recommend contacting them.

    Take care!

    Hi,
    I just Downloaded Your Plugin today
    and I have been finding it difficult to import demo it keeps loading for more than 30 minutes with out any results please can I know what the issue is

    thanks

    Plugin Author Gregor Capuder

    (@capuderg)

    Hi,

    there are many reasons why the import process could be stuck. It can be server misconfiguration/limitation, invalid import files, …

    Is your WP site importing anything at all? Are any of the posts, pages, media files imported after that 30min?

    The first thing I would suggest is checking if the media attachments in the content import XML file are reachable (if their URLs are pointing to an online site -> not to a local unreachable site). Media files usually take the most time to import, so if there is a lot of them and the server you are importing to is slow, it can take a while.

    Take care!

Viewing 3 replies - 1 through 3 (of 3 total)

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