Failed to import

  • Resolved milkaa69

    (@milkaa69)


    4 years, 5 months ago

    Hello,

    I have a problem with the plugin..
    Here is the log:

    ---Downloaded files---
The import files for: Demo page were successfully downloaded!
Initial max execution time = 3000
Files info:
Site URL = https://cmnetwork.fr
Data file = /home/ymkw81/public_html/wp-content/uploads/2022/01/demo-content-import-file_2022-01-04__11-14-29.xml
Widget file = /home/ymkw81/public_html/wp-content/uploads/2022/01/demo-widgets-import-file_2022-01-04__11-14-29.json
Customizer file = /home/ymkw81/public_html/wp-content/uploads/2022/01/demo-customizer-import-file_2022-01-04__11-14-29.dat
Redux files:
not defined!

------
New AJAX call!
[WARNING] Failed to import product_tag black
[WARNING] Failed to import product_cat Cooler
[WARNING] Failed to import product_tag cooler
[WARNING] Failed to import product_tag digital lamp
[WARNING] Failed to import product_visibility exclude-from-catalog
[WARNING] Failed to import product_visibility exclude-from-search
[WARNING] Failed to import product_type external
[WARNING] Failed to import product_visibility featured
[WARNING] Failed to import product_type grouped
[WARNING] Failed to import product_cat head phone
[WARNING] Failed to import product_cat Lamp
[WARNING] Failed to import product_tag lamp
[WARNING] Failed to import product_visibility outofstock
[WARNING] Failed to import product_visibility rated-1
[WARNING] Failed to import product_visibility rated-2
[WARNING] Failed to import product_visibility rated-3
[WARNING] Failed to import product_visibility rated-4
[WARNING] Failed to import product_visibility rated-5
[WARNING] Failed to import product_type simple
[WARNING] Failed to import product_tag smart
[WARNING] Failed to import product_cat sound
[WARNING] Failed to import product_cat Uncategorized
[WARNING] Failed to import product_type variable
[WARNING] Failed to import product_cat watch
[WARNING] Failed to import product_tag white
[WARNING] Failed to import product_cat white lamp
[WARNING] Failed to import product_cat wireless
[WARNING] Failed to import product_tag wireless
[ERROR] Failed to import "service3" (Fichier média)
[ERROR] Failed to import "progress" (Fichier média)
[ERROR] Failed to import "p1" (Fichier média)

    Do you know where the problem can come from ?

    Thank you a lot !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Gregor Capuder

    (@capuderg)

    4 years, 5 months ago

    Hi,

    please contact your WP theme support, they will know exactly which required/recommended plugins are missing.

    From what I can see, maybe the WooCommerce plugin was missing (not installed and activated) when the import was initiated.

    As for the “Fichier média” I don’t know what that could be, but your theme support should know more about what went wrong, so I recommend contacting them.

    Take care!

    pelumipecky

    (@pelumipecky)

    4 years, 5 months ago

    Hi,
    I just Downloaded Your Plugin today
    and I have been finding it difficult to import demo it keeps loading for more than 30 minutes with out any results please can I know what the issue is

    thanks

    Plugin Author Gregor Capuder

    (@capuderg)

    4 years, 5 months ago

    Hi,

    there are many reasons why the import process could be stuck. It can be server misconfiguration/limitation, invalid import files, …

    Is your WP site importing anything at all? Are any of the posts, pages, media files imported after that 30min?

    The first thing I would suggest is checking if the media attachments in the content import XML file are reachable (if their URLs are pointing to an online site -> not to a local unreachable site). Media files usually take the most time to import, so if there is a lot of them and the server you are importing to is slow, it can take a while.

    Take care!

Viewing 3 replies - 1 through 3 (of 3 total)

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