Dear Anjan Phukan.
Thank you for the topic.
Our priority for us is the quality of customer service and their satisfaction.
Please, you can give us link to your page where we can see the slider. We need to see the problem in order to solve it. Sorry for bothering.
We’re waiting for your answer.
Thank You.
Hi @richteam
Thabk you so much for your prompt reply.
You can see the video slider on this page.
But the error shows on the backend of the website when you go to edit a page/post/CPT.
Please check the screenshots here:
https://tinyurl.com/2a6vul2q
https://tinyurl.com/28clkzsj
Hope this helps to solve the problem.
Thank you.
Dear Anjan Phukan.
Thank you for the topic.
Thank you for telling us about the problem. We checked and fixed the issue. On the next version, the problem will be solved.
Thank you very much.
Hi @richteam
I have updated the plugin. Thanks for fixing the issue. But it is created another bigger issue now.
The editors are blank and I can’t switch between the editor modes. Here is the screenshot.
The Developer Tool shows 404 error for this file – https://www.DOMAIN.com/wp-content/plugins/slider-video/Scripts/themes/modern/theme.js?wp-mce-49110-20201110
Here is the screenshot.
Thank you.
We’re also encountering the issue @anjanphukan details in his last comment concerning blank editors. The text editor loads content if you switch to it and reload the page.
Is there an ETA on when this will be addressed?
