Failed to restore backup

Hello @superxerox ,

The solution that you applied didn’t work because there is an issue with the backup file, it is invalid.

Please create a new backup on the source site, using the settings I described below, and once the backup is finished, please download it check if it is valid zip file and if manifest json file is within it.

If it is – then it is a valid backup file, and you can upload it to the destination site and run the Restore.

If it is not, please send us a debug log from the source site.

Create backup using this configuration:

1. Go to “Other options” section
2. Change backup method: https://prnt.sc/1s1ofpa
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Save “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm

Let me know if that worked for you 🙂
Thank you!

Hey @superxerox ,

The issue is caused by RAM memory limit configuration.

Because your WP_MAX_MEMORY_LIMIT is set to 5112 MB (which is default value and you need to override it in wp-config.php) our plugin think that there is 256 MBs of free RAM memory, but in reality there is hard limit of 40 MBs, best solution for you would be to increase memory limit to 512 MBs in your php.ini configuration, that would resolve all issues or set correct value for WP_MAX_MEMORY_LIMIT in wp-config.php to “40M”.

After all running WordPress with only 40 MBs of RAM is quite challenging and may make the website unstable.

You need to increase the memory_limit variable in your php.ini configuration, most recommended value for you is “512M”.

Let me know if you can do that or you need more details of how to do it 🙂
Thank you!