Fallback

  • Resolved Steve D.

    (@sdowney2002)


    7 years, 11 months ago

    Hi WPDesk,

    When I have the fallback cost enabled AND the UPS API is working correctly, my website cart/checkout pages shows both the fallback cost AND the live rates UPS. I would have assumed that the fallback cost would only show if the API call failed.

    Any insight into this? Thanks.

    WP 4.9.6 Woo 3.43

Viewing 3 replies - 1 through 3 (of 3 total)
  • ospiotr

    (@ospiotr)

    7 years, 11 months ago

    Hello @sdowney2002,

    Please send us a WooCommerce system status. Here’s a screenshot showing how to get it.

    The problem might be with your theme. Please test the plugin again, but now using Storefront – official WooCommerce theme. It will help us identify a possible conflict with your theme.

    Let me know how the plugin behaves on Storefront in your shop.

    ospiotr

    (@ospiotr)

    7 years, 10 months ago

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    ospiotr

    (@ospiotr)

    7 years, 9 months ago

    Dear Steve (@sdowney2002),

    we have just released a new version of the plugin. This update resolves your issue.

    Please update the UPS Shipping plugin.

    Here’s the changelog:”
    * Fixed number change when sequential order numbering is used
    * Show access point fallback rate only when no standard rates added
    * Enable custom services by default
    * Fixed fatal error on countries select box

Viewing 3 replies - 1 through 3 (of 3 total)

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