Fallback fonts not working

  • Resolved Anonymous User

    (@anonymized-14024346)


    7 months, 2 weeks ago

    Hi, I’ve set the fallback to “serif” or “Times, serif” (tried different things) for my serif headers but it doesn’t make any difference. The fallback is sans-serif if it’s set in Elementor Global Fonts, but if I delete it, there’s just no fallback at all, even though they’re set in the settings of the plugin. Any help would be appreciated.

    The flash of huge sans-serif text looks awful but the lack of a fallback at all is even worse

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Aradhy Singh

    (@bsfaradhy)

    7 months, 2 weeks ago

    Hi @clubafterlifeq,

    I can see the same behavior on my dev site. I am checking this with our team. I will update this thread once I have anything to share.

    Kind regards,
    Aradhy 😊

    Thread Starter Anonymous User

    (@anonymized-14024346)

    7 months, 1 week ago

    Ok, thanks, let me know.

    Plugin Support BSF – Humayon Kabir

    (@humayonk)

    7 months ago

    Hi @clubafterlifeq

    Thank you for your reply.

    Could you please try temporarily disabling the Elementor plugin to see if that resolves the issue?

    With Regards
    Humayon

    Thread Starter Anonymous User

    (@anonymized-14024346)

    6 months, 4 weeks ago

    Hi @bsfaradhy

    Slightly confused. If I deactivate it, there’s no styling at all – the fonts have no ‘font-family’ CSS set at all and just default to the theme’s code. But no, it didn’t resolve it, it’s still sans-serif. I don’t see Custom Font’s CSS anywhere in the inspector in either case.

    That might be the problem. The theme’s CSS is prioritised over your plugin’s?

    Plugin Support BSF – Humayon Kabir

    (@humayonk)

    6 months, 3 weeks ago

    Hi @clubafterlifeq

    Thank you for writing back to us.

    The theme’s CSS should not override the plugin’s CSS.

    However, could you please share some screenshots or a screencast showing what happens on your end when Elementor is deactivated? This will help us investigate the issue further.

    With Regards
    Humayon

    Thread Starter Anonymous User

    (@anonymized-14024346)

    6 months, 3 weeks ago

    Elementor activated:
    https://ibb.co/jPTj59H3
    no fallback set in Elementor and no CSS from the plugin, so no fallback on the H2
    https://ibb.co/dwLBPkWF (fallback set in the plugin)

    Elementor deactivated:
    https://ibb.co/7xvCKWqc
    Hello Elementor isn’t a standalone theme and it requires Elementor plugin to work. When it’s deactivated the site has no styling beyond the basics in Hello theme’s reset.css. Fonts are set to ‘inherit’ in Hello Elementor theme’s CSS, which takes from the body default which is also in the theme’s CSS (Segoe UI on Windows):

    I think maybe you’ve misunderstood or I was unclear. I don’t think it’s being overridden. I don’t see your fallback code anywhere in the CSS – at all. Elementor is what tells it to use the custom font for H2, so if it’s deactivated it will just use the theme’s default, as there’s nothing telling it to use Cormorant Garamond…

    Plugin Support BSF – Humayon Kabir

    (@humayonk)

    6 months, 3 weeks ago

    Hi @clubafterlifeq

    Thank you for writing back to us.

    I want to let you know that I’ve created an internal task for our development team, and hopefully it will be addressed in a future release.

    With Regards
    Humayon

    Plugin Support BSF – Humayon Kabir

    (@humayonk)

    4 months, 2 weeks ago

    Hello @anonymized-14024346

    Hope you’re doing great.

    I’m marking this thread as Resolved as the issue will be resolved with the future updates. If you need further assistance with this plugin, feel free to start a new thread, and we’ll be happy to help.

    With Regards
    Humayon

Viewing 8 replies - 1 through 8 (of 8 total)

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