False 403 errors

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  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    3 years, 4 months ago

    Hi @divvy

    I hope you are doing well, 403 indicates that the destination URL is not available or blocked the cURL request from the plugin.

    Is it your site?

    I can see the website is using Cloudflare which has a firewall and depending of request will block it, you can check Cloudlare logs to verify the request and allow it, but in case it is not your site unfortunately no much can be done, our developers are already working on a new engine that reduce the false positives but we don’t have an estimated yet.

    The best solution is adding this link as false positive.

    Best Regards
    Patrick Freitas

    Thread Starter Divvy

    (@divvy)

    3 years, 4 months ago

    Thank you for the explanation, Patrick.

Viewing 2 replies - 1 through 2 (of 2 total)

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