Hi Victoria,
Could you provide us with a link to your FAQs, so we could have a look and maybe suggest some custom CSS?
Hi Victoria,
We just took a look at your site and the FAQs seem to be displaying correctly. Here’s what we see:
Is it not showing like this for you?
under our main search bar, when searching FAQs it appears like this:
“FAQS
How Can We Help? .ui-autocomplete {background:#FFF; border: #000 solid 1px; max-width:400px; max-height:200px; overflow:auto;}var autocompleteQuestion = ‘Yes’; var…
READ MORE”
Hi Victoria,
Thanks for the clarification (we’re seeing the issue now :)).
It looks like your theme’s search results strip out the CSS/JS script tags.
The first content generated by the FAQs shortcode is custom CSS output and since your theme is stripping that, it’s showing up just as text.
Do you have a suggestion on how I can fix that?
Hi Victoria,
Unfortunately, we’re not sure what to suggest to fix it as we’re not familiar with your theme.
As the issue seems to be theme-specific, we’d suggest contacting the theme’s creator to see if there’s a way to change how search results are displayed.
Do you have a suggestion on how to make the code [ultimate-faq-search ][ultimate-faqs ] invisible so that it doesnt read it as text and therefore would not show this?
Hi Victoria,
What I would suggest:
1) Temporarily switch to another theme, then try out the search results page (i.e. http://www.lnldt.ca/?s=FAQ).
2) If the issue is resolved on the new theme, switch back to your original “LNLDT theme”
3) Locate the search results page in both themes and compare. Look for and try to remove functions that mention either strip_shortcodes or strip_tags (note: Save a copy of your LNLDT theme search results page before making any changes).
