Plugin Support
MixHa
(@mixha)
Hello @railwaycottagemansfield
Seems like your root WordPress directory is not writable.
Our plugin couldn’t create directory where files from your backup would be extracted, then placed in proper paths due to insufficient permissions.
Please adjust your WordPress root directory permissions for proper directory owner and group, set the permissions to 755.
Use chown and chmod command, you can contact your hosting provider if you’re not familiar with these commands (you can also share this message with them, it should be clear for technician).
Let me know if that resolves your issue 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @railwaycottagemansfield ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards
You didn’t reply for 4 days I didn’t think you was going to, but I went on to the site a day after and it had already migrated it, so yes it sorted itself out thanks
