Fatal Database Error after updating this plugin (corrupted?)

  • Resolved bork93

    (@bork93)


    5 years, 11 months ago

    My site crashed after clicking “update” on this plugin yesterday. It just kept loading and loading when trying to update the plugin. Please help me find the corrupt file in the database. Anyone who knows how to fix this?

    • This topic was modified 5 years, 11 months ago by bork93.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author socialdude

    (@socialdude)

    5 years, 11 months ago

    That’s very unusual. Could you please delete the plugin files via FTP and see if the problem is gone then?

    Thread Starter bork93

    (@bork93)

    5 years, 11 months ago

    I have tried that. It does not solve the problem. There must be a corrupted file in the database. Any suggestion?

    Thread Starter bork93

    (@bork93)

    5 years, 11 months ago

    I left the page while it was updating this plugin which was updating “forever”, just loading and loading. After that the database crashed.

    Plugin Author socialdude

    (@socialdude)

    5 years, 11 months ago

    This doesn’t sound like an issue caused by our plugin. There must be some other things going on on your site.

    Thread Starter bork93

    (@bork93)

    5 years, 11 months ago

    Hello again. Seems that it was an odd coincidence and has nothing to do with this plugin. Sorry about that. It got fixed.

    2motion

    (@2motion)

    5 years, 11 months ago

    If you are getting a 500 Internal Server error, you should contact your shared hosting service provider. It could either be a misalignment in server files (which might be caused due to outdated PHP version) or maybe a memory issue (in that case, only they can fix it for you).

Viewing 6 replies - 1 through 6 (of 6 total)

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