Viewing 15 replies - 1 through 15 (of 17 total)
  • Daniel

    (@dsputa)

    I got the same error after update…had to disable the plugin via ftp.

    Ankit

    (@freakkajla)

    I am getting same error as soon as i updated it.

    Fatal error: Call to undefined function is_user_logged_in() in /hermes/bosnaweb04b/b2980/ipg.kajlabroscom/kajlabroscom/wp-content/plugins/better-wp-security/modules/free/hide-backend/class-itsec-hide-backend.php on line 213

    Thread Starter asifsaho

    (@asifsaho)

    hey I solved this and my site is online now,

    delete the plugin file with a file manager and disable the plugin manually from database, in option table you will find all the activate plugin entry. delete this line from the field

    i:1;s:41:"better-wp-security/better-wp-security.php";

    now reinstall the plugin I hope everything will be ok then.

    Lubyg

    (@paontheweb)

    Seemed to update OK on an individual WP install but messed up on my WP MU install. Good thing I use a dedicated server with my own backups. I suggest waiting to update this until it is to the next version.

    Good luck all!

    michaelsandmichaels

    (@michaelsandmichaels)

    I got the same fatal error after upgrading to iThemes Security Pro 1.5.8. I replaced 1.5.8 with an earlier version from a BackupBuddy backup, and that solved the problem. I will probably wait until iThemes fixes the bug before trying another update.

    You are working on this bug, right, iThemes folks? 🙂

    This is the first glitch I’ve experienced with iThemes Security/Better WP Security in an otherwise stellar track record. I have total confidence in the iThemes talent so expect it will be fixed soon.

    Cheers,

    Melissa 🙂

    hlanggo

    (@hlanggo)

    delete the plugin file with a file manager and disable the plugin manually from database, in option table you will find all the activate plugin entry. delete this line from the field

    i:1;s:41:”better-wp-security/better-wp-security.php”;

    I haven’t been able to find this in the database.

    Chris Wiegman

    (@chriswiegman)

    I’m pushing 4.2.13 as we speak. Melissa, I ain’t going to bed until I can squelch this. The odd thing is it doesn’t happen in any of our testing sites.

    30 seconds till 13 is up.

    iThemes Support

    (@ithemes-support)

    4.2.13 is up. Please verify it works for you and I’ll mark this ticket as resolved.

    michaelsandmichaels

    (@michaelsandmichaels)

    I just successfully updated to 1.5.9! Woohoo!!!

    You guys are the BEST.

    Thanks a million!

    m. 🙂

    Chris Wiegman

    (@chriswiegman)

    Thanks for the update! My apologies for the frustration

    michaelsandmichaels

    (@michaelsandmichaels)

    No worries and thank YOU for springing into action so quickly!

    Happy coding,

    m. 🙂

    Thread Starter asifsaho

    (@asifsaho)

    @hlanggo

    Open phpmyadmin then go to the wp_option table (it can be any_option) and find option id 36 and check its value.

    @author, thanks for fast action, the ticket is resolved then 🙂

    @asifsaho

    It seemed to have been disabled automatically. When I went to the Plugins page, there was a notice stating that it’s been disabled due to error cause the plugin folder was deleted.

    Thread Starter asifsaho

    (@asifsaho)

    @hlanggo may be but my situation wasn’t same 🙂 anyway is your problem solved?

    Looks like it though I have decided to disable this plugin on two of my websites. This is the second time an update broke the website.

Viewing 15 replies - 1 through 15 (of 17 total)

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