Fatal error

  • Resolved Alex

    (@burntheweb)


    10 years, 4 months ago

    Yesterday My website showed a error 500. I couldnt even access the admin.
    After some hassle I did a fully fresh reinstall of WP adn got my database bits by bits back in order.
    When trying to activate the plugin I get the following message

    Plugin could not be activated because it triggered a fatal error.

    Since the plugin has been updated 16 hours ago, I guess this might be the reason why my site was down… In anyway, could you advice how to solve the problem cause I love the plugin for my FB feed.

    https://ww.wp.xz.cn/plugins/feed-them-social/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author slickremix

    (@slickremix)

    10 years, 4 months ago

    Alex,

    Thanks for contacting us! Can you turn wp-debug mode to true in your wp-config.php file and try to activate the plugin again. Hopefully this will display an error along with the Fatal error message that will help us further.

    Spencer

    Thread Starter Alex

    (@burntheweb)

    10 years, 4 months ago

    Hi there,

    Thanks for the quick answer.
    I followed the step you described but unfortunately, nothing extra with the error message. At least with Chrome…
    With IE (i know…) I see as extra that there is a HTTP 500 error but no further details.

    I wish I could give you more information.

    Plugin Author slickremix

    (@slickremix)

    10 years, 4 months ago

    Well shoot… What if you turn off all other plugins and try a different theme. Does it still trigger a fatal error?

    Spencer

    Thread Starter Alex

    (@burntheweb)

    10 years, 4 months ago

    I did a try with all plugins deactivated and the twenty twelve theme… Without more success…
    When deactivating the plugin and deleting it, are the database entries also deleted?
    I’d like to try a clean install of the plugin.

    Plugin Author slickremix

    (@slickremix)

    10 years, 4 months ago

    Are you using the premium? if so what version of plugin are you using? Also what version of free version are you using?

    Thanks,
    Justin

    Thread Starter Alex

    (@burntheweb)

    10 years, 4 months ago

    Hi Justin

    I use the free version 1.9.3 (that’s the latest right?) with the latest WP version 4.4.1

    Further the latest version of the onetone theme that requires the magee shortcodes plugin. Further I used the WP Construction Mode and the Google Analytics Dashboard for WP plugins.

    Everything in the latest version.
    What I don’t understand is that the day before yesterday, everything worked fine and nothing has been changed since.
    The fresh install (WP files & database) solved my error 500 but since impossible to activate the plugin… Maybe I should try to activate it direct via MySQL but I dunno exactly how I should do that.

    Plugin Author slickremix

    (@slickremix)

    10 years, 4 months ago

    Can you submit a forum post here.
    http://www.slickremix.com/support-forum/forum/feed-them-social-2/

    We need information that this support forum will not allow us ask you for.
    We’ll try and get ya back up and running here 🙂

    Thanks,
    Justin

    Thread Starter Alex

    (@burntheweb)

    10 years, 4 months ago

    Just done it.
    Should I make this post as solved, or do we wait till we can provide the answer here?

    Plugin Author slickremix

    (@slickremix)

    10 years, 4 months ago

    Looks like you got things worked out on our forum so we’re going to mark this resolved. Thanks again for using our plugin!

    Spencer

Viewing 9 replies - 1 through 9 (of 9 total)

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