• For the last few days I’ve gotten blank pages in wordpress. First it started not logging into the admin page. Now it’s the whole entire website. Talked to hostgator and they gave me this line

    PHP Fatal error: require(): Failed opening required ‘/home3/jon123/public_html/improvemale.com/wp-includes/plugin.php’; (include_path=’.:/opt/php70/lib/php’) in /home3/jon123/public_html/improvemale.com/wp-settings.php on line 88

    The site is http://www.improvemale.com

Viewing 5 replies - 1 through 5 (of 5 total)
  • Your site is not available. You are using an old version of WordPress and you need to upgrade as soon as you are able.

    Thread Starter jonathanlloyd

    (@jonathanlloyd)

    How do I upgrade? You can do this through the ftp?

    Moderator James Huff

    (@macmanx)

    Generally, you can upgrade through Dashboard -> Updates in your site’s Dashboard, but in your case you’ll need to do a manual update: https://codex.ww.wp.xz.cn/Upgrading_WordPress_Extended

    (plus, it might actually fix your problem)

    Thread Starter jonathanlloyd

    (@jonathanlloyd)

    You guys are awesome, I swear. Thanks! It worked. One more question. I work on another site and can’t access the admin page. I get this message:

    Cookies are blocked due to unexpected output.

    Do you know what that is? Thank you. ^

    Moderator James Huff

    (@macmanx)

    Despite the error, this rarely has anything to do with cookies. Like, if you’ve ever had a cold so bad that you lungs hurt from sneezing so much, and your doctor said “Well, your lungs hurt, so your lungs must be defective.” It’s a symptom, but really far removed from the actual cause.

    The root cause is usually https://codex.ww.wp.xz.cn/FAQ_Troubleshooting#How_do_I_solve_the_Headers_already_sent_warning_problem.3F but rather than that error being displayed in the browser as it usually is, you’ll find it (along with the file to and line fix) in your server error log.

    So, you could either find and fix the specific file that way, or just take a broad shot at it by reinstalling WordPress’s core files. To do that, try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

Viewing 5 replies - 1 through 5 (of 5 total)

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