Fatal Error

  • Resolved cfolrocks

    (@cfolrocks)


    8 years, 1 month ago

    When I try to run the latest update I first got the error500 message on the site. I disabled plugins to get back to the site and now when I try to activate the giftcard plugin I get the error below.

    Plugin could not be activated because it triggered a fatal error.
    Warning: require_once(/home/crockett/public_html/wp-content/plugins/gift-cards-for-woocommerce/includes/admin/actions.php): failed to open stream: No such file or directory in /home/crockett/public_html/wp-content/plugins/gift-cards-for-woocommerce/giftcards.php on line 100

    Fatal error: require_once(): Failed opening required ‘/home/crockett/public_html/wp-content/plugins/gift-cards-for-woocommerce/includes/admin/actions.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/crockett/public_html/wp-content/plugins/gift-cards-for-woocommerce/giftcards.php on line 100

    I need to be able to use this plugin again so my customers can use their giftcards.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ronin

    (@rpletcher)

    8 years, 1 month ago

    If you are getting this error go ahead and reinstall the plugin. When transferring the files last night to WordPress not all files got there and one of the necessary files was missing. It should all be there now.

    Thread Starter cfolrocks

    (@cfolrocks)

    8 years, 1 month ago

    Thanks for the help! All is working again now.

    roniskitchen

    (@roniskitchen)

    8 years ago

    Hi,
    I had the same issue, and my question is, when I reinstall the plugin, will all the information about my costumers (their card info etc) be available?

    Thread Starter cfolrocks

    (@cfolrocks)

    8 years ago

    Yes all the stuff was still there after the reinstall.

    roniskitchen

    (@roniskitchen)

    8 years ago

    thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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