Fatal error

  • Resolved peterbos

    (@peterbos)


    7 years, 8 months ago

    Hello all,

    Recently we discovered we had a really old version of WordPress, therefor we decided to start an update.

    Update went well, to lastest wordpress version.

    During the update of plugins wordpress stopped working and i receive this error:

    Fatal error: Call to undefined method SitePress::get_setting() in /www/htdocs/bioport/wp-content/plugins/advanced-custom-fields/includes/wpml.php on line 71

    I am unable to login to the admin, aswell as the site went offline.

    I hope someone can help me

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 8 months ago

    Via FTP or through your hosting control panel, delete the directory wp-content/plugins/advanced-custom-fields.

    When you log back in, you can try installing the latest version of ACF.

    If the problem recurs, I recommend asking at https://ww.wp.xz.cn/support/plugin/advanced-custom-fields#new-post so the plugin’s developers and support community can help you with this.

    Thread Starter peterbos

    (@peterbos)

    7 years, 8 months ago

    Thanks for your reply Steven,

    As i try to login into Filezilla (FTP) i get the following error.

    Status: Resolving address of http://www.bio-port.nl
    Status: Connecting to 195.20.9.82:21…
    Status: Connection established, waiting for welcome message…
    Status: Initializing TLS…
    Status: Verifying certificate…
    Status: TLS connection established.
    Command: USER xxxxesponse:
    331 User xxxxOK. Password required
    Command: PASS *********
    Response: 530 Login authentication failed
    Error: Critical error: Could not connect to server

    I tried loging in several ways. I just can’t figure out how to login.
    I use the same account details as i normally log in at the Admin

    Thread Starter peterbos

    (@peterbos)

    7 years, 8 months ago

    Got it,

    had to contact the hosting company. They gave me the FTP inlog details.
    This is not the same as your admin login.

    Thank you again Steven!

Viewing 3 replies - 1 through 3 (of 3 total)

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