Fatal error

Resolved sldf
(@sldf)

5 years, 8 months ago

Hello,

i’ve had a critical error due to Hustle extension.
Here the error code given :

Fatal error: Uncaught Error: Class ‘Hustle_Init’ not found in /home/saintlout/www/wp-content/plugins/wordpress-popup/popover.php:156 Stack trace: #0 /home/saintlout/www/wp-content/plugins/wordpress-popup/popover.php(203): Opt_In->__construct() #1 /home/saintlout/www/wp-includes/class-wp-hook.php(287): hustle_init(”) #2 /home/saintlout/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #3 /home/saintlout/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /home/saintlout/www/wp-settings.php(409): do_action(‘plugins_loaded’) #5 /home/saintlout/www/wp-config.php(111): require_once(‘/home/saintlout…’) #6 /home/saintlout/www/wp-load.php(37): require_once(‘/home/saintlout…’) #7 /home/saintlout/www/wp-blog-header.php(13): require_once(‘/home/saintlout…’) #8 /home/saintlout/www/index.php(17): require(‘/home/saintlout…’) #9 {main} thrown in /home/saintlout/www/wp-content/plugins/wordpress-popup/popover.php on line 156…

Moreover i diddn’t succeed in suppressing the extension that moreover is useless for the website i newly administer.

Thanks for support.

The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Predrag – WPMU DEV Support
(@wpmudev-support1)

5 years, 8 months ago

Hi @sldf,

Sorry to hear you’re having this issue, can you tell me which version of Hustle, WordPress and PHP do you have running on your site so we can try replicating this in the same conditions?

Cheers,
Predrag

Thread Starter sldf
(@sldf)

5 years, 8 months ago

Hi @wpmudev-support1,

Hustle : 7.3.1. WordPress 5.5.1 PHP 7.3.
Theme : Church and events, by VamTam.

Thanks for your reactivity!

Paul

Plugin Support Saurabh – WPMU DEV Support
(@wpmudev-support7)

5 years, 8 months ago

Hello @sldf,

I did try to replicate the same with the same configuration on my lab site but I was not able to replicate it on my end. Also, we have had a very relative issue on our older version which was already fixed and it does have a fix to in the current release.

Could you make a fresh installation and then check if the same works? If not, could you disable all other plugins and then check if you get the same error?
Do let me know if that works.

Thank you,
Prathamesh Palve

Thread Starter sldf
(@sldf)

5 years, 8 months ago

Thanks for the reply, i check.

Thread Starter sldf
(@sldf)

5 years, 8 months ago

I do not manage to supress it…
“Échec de la suppression : une erreur critique est survenue sur votre site.En apprendre plus sur le débogage de WordPress.”

Plugin Support Saurabh – WPMU DEV Support
(@wpmudev-support7)

5 years, 8 months ago

Hello @sldf,

That means some error occurred on your site or some plugin conflicted. To bring back your site, could you login to your site backend using SFTP FTP or Hosting File manager and turn on debug logging and check if some plugin conflict.

Debugging in WordPress

Here is an article which would help you use debug logging:
https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

If you see any fatal errors in the debug, kindly disable the plugin name you see in the debug log. Also, you can try and do a conflict test to know which plugin is conflicting if debug logging does not help. Here is an article for the same:
https://premium.wpmudev.org/blog/wordpress-plugin-conflicts-how-to-check-for-them-and-what-to-do/

Do let me know if you are able to get back the site the plugin functioning well again.

Thank you,
Prathamesh Palve

Thread Starter sldf
(@sldf)

5 years, 8 months ago

Hello,

Thanks for the message. I was wainting for the update of my theme to see if any changes would come. I’ve also tried to desactivate all other plugins, same thing.
Here the same fatal error:

[01-Oct-2020 14:36:46 UTC] PHP Fatal error: Uncaught Error: Class ‘Hustle_Init’ not found in /home/saintlout/sites/saintlouis/wp-content/plugins/wordpress-popup/popover.php:156
Stack trace:
#0 /home/saintlout/sites/saintlouis/wp-content/plugins/wordpress-popup/popover.php(203): Opt_In->__construct()
#1 /home/saintlout/sites/saintlouis/wp-includes/class-wp-hook.php(287): hustle_init(”)
#2 /home/saintlout/sites/saintlouis/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#3 /home/saintlout/sites/saintlouis/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /home/saintlout/sites/saintlouis/wp-settings.php(409): do_action(‘plugins_loaded’)
#5 /home/saintlout/sites/saintlouis/wp-config.php(94): require_once(‘/home/saintlout…’)
#6 /home/saintlout/sites/saintlouis/wp-load.php(37): require_once(‘/home/saintlout…’)
#7 /home/saintlout/sites/saintlouis/wp-cron.php(44): require_once(‘/home/saintlout…’)
#8 {main}
thrown in /home/saintlout/sites/saintlouis/wp-content/plugins/wordpress-popup/popover.php on line 156

Thanks for support,

Kind regards

Plugin Support Saurabh – WPMU DEV Support
(@wpmudev-support7)

5 years, 8 months ago

Hello @sldf,

Could you please send me an email to [email protected] using this template:

Subject: “Attn: Prathamesh”

Message: link back to this thread for reference

Keep in mind the subject line, as it ensures that it gets assigned to me.

Thank you,
Prathamesh Palve

Plugin Support Saurabh – WPMU DEV Support
(@wpmudev-support7)

5 years, 8 months ago

Hello @sldf,

We have not received any response from your end regarding the same is why I would mark this thread as resolved but should have any doubts or need any help, feel free to reply in the thread below and we would be happy to help.

Thank you,
Prathamesh Palve
Thread Starter sldf
(@sldf)

5 years, 8 months ago
Hello,

i’ve not be able to take time to respond, please excuse me. Anyway, today i tried to supress hustle and it did function. So the thread is resolved. Thanks for the support.

Have a good week,

Sldf
- This reply was modified 5 years, 8 months ago by sldf.
- This reply was modified 5 years, 8 months ago by sldf.