Fatal Error

  • Resolved stevebrett

    (@stevebrett)


    5 years, 4 months ago

    Hi Im getting a fatal error on this site as follows

    wordpress 5.6 and mlslider 3.2.0

    Can you provide trouble shooting quidance

    Thanks

    Fatal error: Uncaught Error: Call to undefined function ctype_lower() in /hermes/bosnaweb27a/b404/nf.privatelabelpeople/public_html/wordpress/wp-content/plugins/ml-slider/lib/htmlpurifier/library/HTMLPurifier/Token/Tag.php:44 Stack trace: #0 /hermes/bosnaweb27a/b404/nf.privatelabelpeople/public_html/wordpress/wp-content/plugins/ml-slider/lib/htmlpurifier/library/HTMLPurifier/TokenFactory.php(48): HTMLPurifier_Token_Tag->__construct(”, Array) #1 /hermes/bosnaweb27a/b404/nf.privatelabelpeople/public_html/wordpress/wp-content/plugins/ml-slider/lib/htmlpurifier/library/HTMLPurifier/Lexer/DOMLex.php(39): HTMLPurifier_TokenFactory->__construct() #2 /hermes/bosnaweb27a/b404/nf.privatelabelpeople/public_html/wordpress/wp-content/plugins/ml-slider/lib/htmlpurifier/library/HTMLPurifier/Lexer.php(117): HTMLPurifier_Lexer_DOMLex->__construct() #3 /hermes/bosnaweb27a/b404/nf.privatelabelpeople/public_html/wordpress/wp-content/plugins/ml-slider/lib/htmlpurifier/library/HTMLPurifier.php(153): HTMLPurifier_Lexer::create(Object(HTMLPurif in /hermes/bosnaweb27a/b404/nf.privatelabelpeople/public_html/wordpress/wp-content/plugins/ml-slider/lib/htmlpurifier/library/HTMLPurifier/Token/Tag.php on line 44

Viewing 3 replies - 1 through 3 (of 3 total)
  • mohammedeisa

    (@mohammedeisa)

    5 years, 4 months ago

    Hi,

    Please install/enable the PHP Ctype extension on your server. You may ask your service provider to install/enable it for you.

    Thanks.

    Thread Starter stevebrett

    (@stevebrett)

    5 years, 4 months ago

    Thanks so much that solved the issue. I appreciate the speedy response

    mohammedeisa

    (@mohammedeisa)

    5 years, 4 months ago

    ​​Hi,

    Glad to hear it’s working now. Let me know if you have any other issues.

    By the way, if you’re enjoying MetaSlider, please leave us a 5-star review. These reviews really help us out and let others find our plugin more easily.

    If you don’t think we deserve the 5 stars please let us know how we can improve, too.
    https://ww.wp.xz.cn/support/plugin/ml-slider/reviews/

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

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