• Resolved jamesbosma_lift

    (@jamesbosma_lift)


    I just received this email from WordPress. Do you know what may be causing this fatal error?

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, New User Approve.

    First, visit your website (https://diaconalministries.com/) and check for any visible issues. Next, visit the page where the error was caught (https://diaconalministries.com/wp-login.php?action=register&wpe-login=true) and check for any visible issues.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @jamesbosma_lift,

    Thanks for using the New User Approve plugin,

    Are you using any Login / Registration-related plugin? Also, please mention the name of the plugin that you are using for modifying the registration page.

    Thanks

    Thread Starter jamesbosma_lift

    (@jamesbosma_lift)

    Thanks for getting back to me.

    The plugin I’m using to modify the registration page is called White Label CMS.

    Here are three installed plugins that may have some registration-related features, This error coincides with the most recent core, theme, and plug-in updates.

    – AM Events
    – Mambers (by Member Press) – used to control/customize permission levels.
    – Remove Dashboard Access – didables WP Dashboard access for certain user types.

    James

    wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @jamesbosma_lift,

    Please open a support ticket on our official website so our technical team will assist you accordingly.

    Thanks

    Thread Starter jamesbosma_lift

    (@jamesbosma_lift)

    I was able to sort it out. It was a conflict with an anti-spam plug-in (WPSpamShield) that I recently re-enabled. It seemed to be applying a registration spam filter to all registrations and even when I tried to disable that feature it didn’t help.

    Thanks again for your response, but you can consider this case closed.

    wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @jamesbosma_lift,

    Thanks for the feedback,

    Let us know if you have any questions. We would love to assist you.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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