Please download this update, version 4.2.10, from our repo (https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip).
Do not rename the zip. It should say redux-framework-master.zip
Upload that ZIP via the Add Plugins in screen. It will install Redux into a separate folder (meaning, you won’t lose the version you are running now, in case it’s a rollback).
Once installed, deactivate your current version of Redux. Then activate the 4.2.10 version. Please check and see if your issue has been resolved. Please report back any errors if they occur. Also, if it works out, also report that.
Thanks!
– Kev
Thread Starter
kyn21
(@kyn21)
Thanks @kprovance
If any error I will write back.
-
This reply was modified 4 years, 10 months ago by
kyn21.
Thanks, @kyn21. You’ve been a huge help to me. 🙂
Thread Starter
kyn21
(@kyn21)
Hi @kprovance
I have finished to install v4.2.10 but it keeps display the v4.2.9. No changes at all. The theme doesn’t accept the v4.2.10.
it is better if you test it first before release it.
I hope you find the solution asap.
There should be two Redux Framework entries int he plugins screen. One, the regular version and two, the version you uploaded (which should have that different name of redux-framework-master). You’d have to deactivate the .9 version and then activate the .10 version. If you don;t see two entries, the the upload did not finish properly.
Another way to tell is to mouse-over the ‘active/deactivate links under the plugin time. A tooltip will popup, displaying the link. If you read that popup you should see a reference to either redux-framework or redux-framework-master. Active the one that includes ‘master’.
I was getting a PHP Fatal error also and version 4.2.10 fixed it! Thank you!!
@brad52k, thank you for the feedback! 🙂
Redux Version 4.2.10 has been officially deployed. If you should experience further issues, please post a new ticket as I may not see replies to old ones.
Thanks!
– Kev
