FATAL ERROR

  • Resolved José

    (@alquimia)


    10 months, 4 weeks ago

    Hola,

    Can you help to fix?
    I am very interested in purchasing the pro version.

    I disabled the plugins one by one and nothing happened!

    Thanks

    Fatal error: Uncaught Error: Class "DOMXPath" not found in /home/saldap/public_html/sa24/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/data/XPath.php:5 Stack trace: #0 /home/saldap/public_html/sa24/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/svg-scanner.php(14): require_once() #1 /home/saldap/public_html/sa24/wp-content/plugins/cost-calculator-builder/cost-calculator-builder.php(83): require_once('/home/saldap/pu...') #2 /home/saldap/public_html/sa24/wp-admin/includes/plugin.php(2387): include_once('/home/saldap/pu...') #3 /home/saldap/public_html/sa24/wp-admin/plugins.php(194): plugin_sandbox_scrape() #4 {main} thrown in /home/saldap/public_html/sa24/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/data/XPath.php on line 5

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  • Plugin Support mgordon7

    (@mgordon7)

    10 months, 3 weeks ago

    Hi there,

    Thank you for reporting this issue, and we’re sorry you’re experiencing this error.

    The fatal error you’re seeing —
    Fatal error: Uncaught Error: Class "DOMXPath" not found...
    — indicates that the DOM extension for PHP is missing or not enabled on your server. The DOMXPath class is part of the standard DOM extension used for parsing XML/HTML, and it’s required by the Cost Calculator Builder plugin for proper SVG sanitization.

    Please contact your hosting provider’s support team and ask them to enable the PHP DOM extension (also known as php-xml) on your server.

    Once it’s enabled, the error should be resolved.

    Best regards

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