Moderator
t-p
(@t-p)
have you attempted these troubleshooting steps a recommended in the 3.5 post:
■flushing any caching plugins you might be running, as well as server and/or browser caches.
■deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read http://bit.ly/UhpkLl if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old (read http://bit.ly/WMrMM5 for more information on mu-plugins)
■switching to the Twenty Eleven theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyeleven. That will force your site to use it.
■manually upgrading. When all else fails, download a fresh copy of the latest.zip file of 3.5 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first: http://bit.ly/RbU5qG
Thread Starter
Cheick
(@cheick)
I can’t get into my admin dashboard. I went to my FTP and changed the name of the file plugins.php to plugins.hold, but i still can’t log into my admin dashboard.
Moderator
t-p
(@t-p)
besides renaming the plugin folder, have you for example switched to the default twenty twelve theme?
Thread Starter
Cheick
(@cheick)
isn’t there another solution? because I can’t see my backup.
Thread Starter
Cheick
(@cheick)
I tried that one also, switching it to twenty eleven theme and it’s not working…
Moderator
t-p
(@t-p)
have you tried:
■manually upgrading. When all else fails, download a fresh copy of the latest.zip file of 3.5 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first: http://bit.ly/RbU5qG
Make sure you backup everything (including your database) before doing any actions, just in case.
Thread Starter
Cheick
(@cheick)
Thank you, the problem was solved by downloading a fresh copy of the latest.zip file.