Fatal error

  • Resolved chungegrocery

    (@chungegrocery)


    12 years, 9 months ago

    I’m getting a fatal error on my website after removing the slider pictures from the Ready! Responsive Slider page.

    Here’s the error message:
    Fatal error: Call to a member function isActiveSidebar() on a non-object in /home/jiagon1/springbrother.com.au/wp-content/themes/startcommerce/header.php on line 129

    Any idea of how to fix this? Is this a bug?

    Regards,
    Victor

    http://ww.wp.xz.cn/plugins/ready-ecommerce/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter chungegrocery

    (@chungegrocery)

    12 years, 9 months ago

    OK, I’m also getting fatal error when trying to open my dashboard.

    Fatal error: Call to a member function getModel() on a non-object in /home/jiagon1/springbrother.com.au/wp-content/themes/startcommerce/theme-functions.php on line 72

    What should I do now?

    Regards,
    Victor

    Plugin Author ukrainecmk

    (@ukrainecmk)

    12 years, 9 months ago

    Hello.
    Do you have Ready! Ecommerce plugin installed and activated?

    Regards,
    Alexey.

    Thread Starter chungegrocery

    (@chungegrocery)

    12 years, 9 months ago

    Yes I have.

    Plugin Author ukrainecmk

    (@ukrainecmk)

    12 years, 9 months ago

    Hello.
    Please provide me with your Order ID, link to your site, admin and ftp access using our internal support readyshoppingcart.com/contacts/ – and we will look into your problem.

    Regards,
    Alexey.

    Thread Starter chungegrocery

    (@chungegrocery)

    12 years, 9 months ago

    Hi Alexey,

    Details sent. Not sure what is Order ID.
    Thanks

    Regards,
    Victor

    Plugin Author ukrainecmk

    (@ukrainecmk)

    12 years, 9 months ago

    Hello.
    Where did you get Startcommerce theme?

    Regards,
    Alexey.

    Thread Starter chungegrocery

    (@chungegrocery)

    12 years, 9 months ago

    I got it.

    Order ID: 631/625

    Plugin Author ukrainecmk

    (@ukrainecmk)

    12 years, 9 months ago

    Ok, very good, We will try to investigate your problem as fast as we can using provided info via our contact form.

    Regards,
    Alexey.

    Plugin Author ukrainecmk

    (@ukrainecmk)

    12 years, 9 months ago

    Hello.
    Problem was that you removed some folders from theme directory, specially folder “toe”. I posted this message here because other people may have same problem.

    Regards,
    Alexey.

    Thread Starter chungegrocery

    (@chungegrocery)

    12 years, 9 months ago

    Great! Thanks for your help! Not sure how that folder got deleted.

    Regards,
    Victor

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Fatal error’ is closed to new replies.