Fatal Error after auto update

  • Resolved covettrading

    (@covettrading)


    11 hours, 44 minutes ago

    after the auto update my wordpress stopped working . after i disable it it my website worked fine
    kindly help me to fix this issue ..

    Error Log
    Cannot redeclare WC() (previously declared in /xxx/xxx/public_html/wp-content/plugins/gutentor/includes/stubs/external-functions.php:21)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor codersantosh

    (@codersantosh)

    5 hours, 51 minutes ago

    Hi @covettrading,

    Thank you for reporting this issue and sharing the error log with us. We sincerely apologize for the inconvenience this has caused.

    We have successfully resolved this bug in Gutentor version 4.0.1. To apply the fix and restore your site, please update the plugin using one of the following methods, depending on your current level of access:

    • Via WordPress Dashboard (Recommended): Navigate to Plugins > Installed Plugins, locate Gutentor, and click Update Now.
    • Manual Plugin Upload: If the standard update fails, go to Plugins > Add New > Upload Plugin and upload the latest version directly from the ww.wp.xz.cn plugin repository.
    • Via Hosting File Manager: If you cannot access your WordPress dashboard at all, log in to your hosting control panel, navigate to your wp-content/plugins directory, upload the new 4.0.1 zip file, and extract it. This will overwrite the old files and immediately restore your site.

    Best regards,

    myshop

    (@myshop)

    4 hours, 45 minutes ago

    Yep, same thing here.

    Thread Starter covettrading

    (@covettrading)

    3 hours, 18 minutes ago

    a new update been released and the issue is fixed . thank you guys for the support

Viewing 3 replies - 1 through 3 (of 3 total)

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