Hello @giangel84,
I am so sorry for this inconvenience.
It would be so appreciable if you share some more information with me. Are you using any Role Management plugin on your website? Would you please share screenshot of the configuration of this Role Management plugin? Also it would be helpful if you share the list of your active plugins with me.
Thank you
Hello @onlykawshar
Yes, I am using “WPFront User Role Editor”, which I use to have some custom user roles.
This is the main configuration: https://ibb.co/g77DbrR
This is the debug configuration: https://ibb.co/7gmp30s
And finally this is the list of active plugins:
ACF City Selector Versione 1.6.0 di Beee
ACF QuickEdit Fields Versione 3.1.11 di Jörn Lund
ACF Search Object by ID Versione 1.0 di Hardweb.it
ACF Timestamp Versione 1.1 di Hardweb.it
Admin Columns Pro Versione 5.7 di AdminColumns.com
Admin Columns Pro - Advanced Custom Fields (ACF) Versione 2.8 di AdminColumns.com
Admin Menu Editor Versione 1.10 di Janis Elsts
Advanced Custom Fields: Extended Versione 0.8.8.7 di ACF Extended
Advanced Custom Fields PRO Versione 5.12.1 di Delicious Brains
Advanced Editor Tools (previously TinyMCE Advanced) Versione 5.6.0 di Automattic
Advanced Uptime Monitor Extension Versione 5.2.2 di MainWP
All in One SEO Versione 4.1.10 di All in One SEO Team
BetterDocs Versione 2.0.10 di WPDeveloper (Ultima versione: 2.0.11)
Classic Editor Versione 1.6.2 di WordPress Contributors
Contact Form 7 Versione 5.5.6 di Takayuki Miyoshi
Custom Post Type UI Versione 1.11.2 di WebDevStudios
Disable Comments Versione 2.3.4 di WPDeveloper
Easy Digital Downloads Versione 2.11.6 di Easy Digital Downloads
Easy Digital Downloads - Git Download Updater Versione 1.1.1 di Sandhills Development, LLC
Easy Digital Downloads - Manual Purchases Versione 2.0.5 di Easy Digital Downloads
Easy Digital Downloads - Software Licensing Versione 3.6.13 di Easy Digital Downloads
Intuitive Custom Post Order Versione 3.1.3 di hijiri
MainWP Client Reports Extension Versione 4.0.10 di MainWP
MainWP Dashboard Versione 4.2 di MainWP
MainWP Rocket Extension Versione 4.0.3 di MainWP
MainWP Wordfence Extension Versione 4.0.5 di MainWP
OnePress Image Elevator Versione 2.6.2 di OnePress
Pretty Links Versione 3.2.4 di Pretty Links
reSmush.it Image Optimizer Versione 0.4.2 di reSmush.it
Site Kit by Google Versione 1.71.0 di Google
SyntaxHighlighter Evolved Versione 3.6.1 di Alex Mills (Viper007Bond)
Ultimate Nofollow Versione 1.4.8 di 5fifty
Wordfence Security Versione 7.5.9 di Wordfence
WP Crontrol Versione 1.12.0 di John Blackbourn & crontributors
WP Custom Status Manager Versione 1.0.4 di Hardweb.it
WPFront User Role Editor Versione 3.2.1.11184 di Syam Mohan
WP Mail SMTP Versione 3.3.0 di WPForms
WPS Hide Login Versione 1.9.4 di WPServeur, NicolasKulka, wpformation
Hope this can be helpful.
Plugin Author
Rafin
(@rafinkhan)
Hi @giangel84,
Thank you for sharing the details with us. However, we still haven’t been able to reproduce this error from our end yet.
So, can you please contact our support here so that we can deeply investigate it and provide a possible solution?
Thank you!
Plugin Author
Rafin
(@rafinkhan)
Hi @giangel84,
We have just pushed a release and fixed the issue of yours with BetterDocs v2.0.12. So, can you please update to the latest version and check back?
The fatal error should be resolved now. Thank you!
Hello @rafinkhan thanks for your reply.
I did the update to v2.0.12 as suggested and tested a bit on both backend and frontend.
Now all is working fine!
Thank you very much for the quick fix!
Have a nice day. 🙂
Hi @giangel84 ,
Glad to know that your issue is now resolved.
Have a good day!
