Viewing 12 replies - 1 through 12 (of 12 total)
  • I have the same problem. Hopefully it get fixed soon

    I have noticed this too.

    This is the error from the logs:

    [22-Mar-2021 23:16:38 UTC] PHP Fatal error: Uncaught Error: Call to undefined method Elementor\Utils::validate_html_tag() in /srv/htdocs/wp-content/plugins/essential-addons-for-elementor-lite/includes/Elements/Cta_Box.php:1097

    Plugin Author Rafin

    (@rafinkhan)

    Hi @kristarella @stera @bredamcguigan,

    Sorry to hear about the inconvenience caused. Well, the error occurred ​​​because your Elementor version isn’t up-to-date.

    So, I would strongly suggest you to update to the latest version of Elementor as it was a Security patch. And, we made some changes in our code as well due to that. Check out this changelog of Elementor 3.1.4

    ​​Updating Elementor to the latest version will resolve the issue you have mentioned.

    Regardless, we are pushing a new update anyways today so that you won’t get such fatal errors even if your Elementor version isn’t up-to-date, don’t worry!

    Thank you!​​​​`

    Thread Starter bredamcguigan

    (@bredamcguigan)

    Great thanks,
    Breda

    @rafinkhan I’m still getting a fatal error even with the newest version 4.3.5

    When I activate the plugin, it breaks the WordPress the Update List page, and I cannot update ANY plugins from this page. This is happening on every site I have EA Pro installed. Is there a newer fix being released because 4.3.5 is STILL causing the problem.

    https://share.getcloudapp.com/E0uY5KbK

    Thank you

    • This reply was modified 5 years, 2 months ago by 1bmckots.

    @rafinkhan In case this is also helpful, in addition to the above issue and fatal error when I update to 4.3.5 either manually or automatically, it still prompts me for an update:

    https://share.getcloudapp.com/E0uY5KbK

    • This reply was modified 5 years, 2 months ago by 1bmckots. Reason: wrong screenshot
    • This reply was modified 5 years, 2 months ago by 1bmckots. Reason: wrong screenshot link
    Plugin Author Rafin

    (@rafinkhan)

    Hi @1bmckots,

    Sorry about the inconvenience caused. Found the issue with the PRO update and working on it. Can you please contact our support here

    I will share the fixed version before we release in the morning.

    Thank you!

    Great, thank you!

    Plugin Author Rafin

    (@rafinkhan)

    Hi @1bmckots,

    Pushed an update for the PRO plugin. So, please update now and should be all good now.

    Thank you!

    @rafinkhan That worked and fixed all the issues. Thank you!

    Plugin Author Rafin

    (@rafinkhan)

    @1bmckots,

    Cheers, man. Closing this ticket then. Have a nice day!

    I haven’t received an admin email for recovery and I can’t even log on to my site. All I did was install the plugin I haven’t activated it and it kicked me out of my site straight away I have no idea how to get back on.

    This was the message:

    Fatal error: Cannot use Essential_Addons_Elementor\Classes\Helper as Helper because the name is already in use in /homepages/37/d612239944/htdocs/clickandbuilds/EmmaMilneDrumTutoring/wp-content/plugins/essential-addons-for-elementor-lite/includes/Traits/Woo_Product_Comparable.php on line 15
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    My site is emmamilnedrums.co.uk

Viewing 12 replies - 1 through 12 (of 12 total)

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