fatal error … Call to undefined function ssh2_sftp_realpath()

  • Resolved willlettuce

    (@willlettuce)


    4 years, 10 months ago

    When I try to activate the SG Optimizer plugin, I get the error message below (with my URL edited out).

    The last change I made to the site was installing this plugin–https://ww.wp.xz.cn/plugins/ssh-sftp-updater-support/–but the error persists even after deleting this plugin.

    I’m afraid I’m a beginner, and don’t know where to go from here. Thanks so much for your help!

    Warning: file_exists(): Unable to find the wrapper “ssh2.sftp” – did you forget to enable it when you configured PHP? in /home/customer/www/example.com/public_html/wp-admin/includes/class-wp-filesystem-ssh2.php on line 564

    Fatal error: Uncaught Error: Call to undefined function ssh2_sftp_realpath() in /home/customer/www/example.com/public_html/wp-admin/includes/class-wp-filesystem-ssh2.php:302 Stack trace: #0 /home/customer/www/example.com/public_html/wp-admin/includes/class-wp-filesystem-base.php(259): WP_Filesystem_SSH2->cwd() #1 /home/customer/www/example.com/public_html/wp-admin/includes/class-wp-filesystem-base.php(236): WP_Filesystem_Base->search_for_folder(‘/home/customer/…’) #2 /home/customer/www/example.com/public_html/wp-admin/includes/class-wp-filesystem-base.php(57): WP_Filesystem_Base->find_folder(‘/home/customer/…’) #3 /home/customer/www/example.com/public_html/wp-content/plugins/sg-cachepress/core/Htaccess/Htaccess.php(105): WP_Filesystem_Base->abspath() #4 /home/customer/www/example.com/public_html/wp-content/plugins/sg-cachepress/core/Htaccess/Htaccess.php(81): SiteGround_Optimizer\Htaccess\Htaccess->set_htaccess_path() #5 /home/customer/www/example.com/public_html/wp-content/plugins/sg-cache in /home/customer/www/example.com/public_html/wp-admin/includes/class-wp-filesystem-ssh2.php on line 302

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    4 years, 10 months ago

    Hey @willlettuce

    We were unable to reproduce the issue.

    Would it be possible to send me your site url to [email protected]?

    Regards,
    Stanimir

    Thread Starter willlettuce

    (@willlettuce)

    4 years, 10 months ago

    Thanks! (sent)

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    4 years, 10 months ago

    Hey @willlettuce

    You have left over in your wp-config.php file from the SSH SFTP Updater Support plugin.

    Please remove the lines added by this plugin and everything should work as expected.

    Regards,
    Stanimir

    Thread Starter willlettuce

    (@willlettuce)

    4 years, 10 months ago

    Thanks so much for looking into this, Stanimir. I should have realized that.

    Is it possible to force SFTP with this constant:
    define(‘FS_METHOD’, ‘ssh2’);
    while using SG Optimizer, or do I have to choose one or the other?

    Thank you!

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    4 years, 10 months ago

    This is not a SG Optiizer issue. Please, contact the developers of your SFTP plugin for additional assistance.

Viewing 5 replies - 1 through 5 (of 5 total)

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