fatal error – can’t activate plugin

  • Resolved TamaraL

    (@sing-a-song)


    6 days, 11 hours ago

    Hi, I can’t activate the plugin (error message : “L’extension n’a pas pu être activée, car elle a déclenché une erreur fatale.”)

    I’m on WordPress 7.0 with Dokan, and need the plugin in order to make it work with Dokan Order Approval (deactivated for now).

    Can you help?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support ashlyjohny

    (@ashlyjohny)

    5 days, 19 hours ago

    Hi @sing-a-song ,

    Thanks for reaching out.

    We checked this on our end, but we could not reproduce the same issue.

    Could you please confirm that you completely deleted the old Dokan Order Approval plugin before installing and activating Order Approval v2.2.0?

    Please note that from version 2.2.0 onwards, no add-ons are required. Only the Order Approval plugin is needed, so any previous Dokan Order Approval add-on should be removed before activation.

    Starting from version 2.2.0, Dokan and WCFM Multivendor support are built directly into the Order Approval plugin, so no separate integration add-ons are required.

    If you are still facing the same issue, could you please share any debug logs or fatal error logs that you can find? This would help us identify the cause.

    Also, if possible, could you recreate the issue on a TasteWP site and share the login credentials with us? That will allow us to investigate the issue more easily and provide a solution faster.

    Thanks for your understanding. We look forward to your reply.

    • This reply was modified 5 days, 18 hours ago by ashlyjohny.
    Thread Starter TamaraL

    (@sing-a-song)

    5 days, 11 hours ago

    Hello! Thanks for the quick answer!

    I think the issue came from Dokan Order Approval, which got automatically installed during my Dokan set up process. I removed it and your plugin was able to activate without the error.

    Have a nice weekend!

Viewing 2 replies - 1 through 2 (of 2 total)

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