FATAL ERROR: class.pack.php on line 732

Resolved rcecilio
(@rcecilio)

7 years, 5 months ago

Just got this messege with 2 diffent sites after update duplicator plugin

Fatal error: Class ‘FilesystemIterator’ not found in /home/storage/mywebsiteaddress/public_html/site/wp-content/plugins/duplicator/classes/package/class.pack.php on line 732

both sites still works fine, but I can’t access the wordpress panel anymore, any admin page give the same error page with this same messege. I tryed to copy the line from another site that is working but code are the exact same. What should I do?

Viewing 12 replies - 1 through 12 (of 12 total)

Cory Lamle
(@corylamleorg)

7 years, 5 months ago

Hey @rcecilio,

I would just login to your cPanel or FTP to the plugins directory and delete the duplicator folder. It looks like we have some code in the latest version that doesn’t support PHP 5.2. We’ll work to get working with that version in the next release.

Thanks for letting us know!

Cory Lamle
(@corylamleorg)

7 years, 5 months ago

Hey @rcecilio,

If you want to give the developer version a try it should have the updates for your issue. The very latest version (1.3.2) can be found by following these instructions:

– Download Developer Version
– Uninstall your current version and install this one.

Let me know if this solves your issue~

Thanks

Thread Starter rcecilio
(@rcecilio)

7 years, 5 months ago

I’ll try to delete the folder first and update the php version, thanks Cory

Cory Lamle
(@corylamleorg)

7 years, 5 months ago

Sounds good! Thxs for the update.

lindaflower
(@lindaflower)

7 years, 5 months ago

Hi Cory, I had the same issue as @rcecilio.

After removing the plugin itself via FTP, I installed v1.3.2.
This solved my issue.

Thanks!

Cory Lamle
(@corylamleorg)

7 years, 5 months ago

Excellent! Thanks for the update @lindaflower.

Cheers~
Thread Starter rcecilio
(@rcecilio)

7 years, 4 months ago
just yesterday I had the chance to work on both sites again, both clients where off because of the holydays. So updating the info about them:

Site 1
I just deleted the plugin folder and the admin panel worked fine. But now there’s a messege in the plugins page.

“The plugin duplicator/duplicator.php has been deactivated due to an error: Plugin file does not exist.”

Questions: Do i need to delete more files? Can i install the 1.3.2 version since the PHP version still old or install the developer version you send? Or I just wait until the PHP is updated and then install them?

Site 2
Someone changed the FTP passward and i can’t access it. But they installed a newer version of PHP. The error messege when i try to access the admin panel changed to:

Fatal error: Uncaught Error: Call to a member function valid() on null in /home/rclin713/public_html/2015/wp-content/plugins/duplicator/classes/package/class.pack.php:735 Stack trace: #0 /home/rclin713/public_html/2015/wp-content/plugins/duplicator/duplicator.php(259): DUP_Package::not_active_files_tmp_cleanup() #1 /home/rclin713/public_html/2015/wp-includes/class-wp-hook.php(286): duplicator_init('') #2 /home/rclin713/public_html/2015/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /home/rclin713/public_html/2015/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /home/rclin713/public_html/2015/wp-admin/admin.php(156): do_action('admin_init') #5 /home/rclin713/public_html/2015/wp-admin/index.php(10): require_once('/home/rclin713/...') #6 {main} thrown in /home/rclin713/public_html/2015/wp-content/plugins/duplicator/classes/package/class.pack.php on line 735

I believe in monday i’ll have the new ftp password. What you recomend to do?

Thanks all for the reply’s
- This reply was modified 7 years, 4 months ago by rcecilio.
Cory Lamle
(@corylamleorg)

7 years, 4 months ago

Hey @rcecilio,

SITE 1
That message is fine, it will happen when you manually remove the folder. You should be able to install the next version.

SITE 2
Do you know the version of PHP and Duplicator that are now on the server? It might make sense to also remove that version as well and grab the latest 1.3.3

Hope that helps~

Thread Starter rcecilio
(@rcecilio)

7 years, 4 months ago

Site 2 PHP version: 5.6.30. with Duplicator 1.3.0

Thread Starter rcecilio
(@rcecilio)

7 years, 4 months ago

Site 2
I just deleted the duplicator folder and the admin panel was back to normal.

Cory Lamle
(@corylamleorg)

7 years, 4 months ago

Thanks for the update!

fmsteff
(@fmsteff)

7 years ago

too complicated
sorry