Fatal Error crashes site

  • Resolved Randy Reddick

    (@rreddick)


    9 years, 7 months ago

    I’ve been called in to help a small community group with their site, which is now serving only this message: Fatal error: Class ‘Tribe__PUE__Package_Handler’ not found in /home/clarenh0/public_html/clarendonedc/wp-content/plugins/the-events-calendar/common/src/Tribe/PUE/Checker.php on line 200

    I’ve tried removing the plugin folder but that does not help.
    The site is located at http://clarendonedc.org/

    Any help fixing this would be greatly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Clifford Paulick

    (@cliffpaulick)

    9 years, 6 months ago

    Hi Randy.

    Sorry you’re experiencing this.

    You should fully delete The Events Calendar plugin, making sure it no longer appears in your list of plugins, and then re-install it via the wp-admin plugin installer.

    I hope this clears it up for you.

    shelbelliott

    (@shelbelliott)

    9 years, 6 months ago

    Hi there,

    Looks like it’s been a week or more since we’ve seen activity on this thread! I’m going to go ahead and mark this resolved, but should you still need assistance, please don’t hesitate to open a new thread!

    You may also find the following documentation helpful to search in the future:

    TEC Knowledgebase
    TEC Technical Documentation

    Cheers,

    Shelby 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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