FATAL Error CRITICAL Uncaught Error: function get_attributes()
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There are daily created logs about fatal errors. I have no idea from where or what this is, as I have never experienced them my self going trough my site. But I can imagine some of my customers do. As it seems by the logs created, it often mentions cart.
I am sorry if this has to do with something else other than Woocommerce, but I am hoping to get a clue as to what could be creating this error.
Thank you.
All the fatal errors have the same lines, and there are about 200-500 a day (not that I have counted them, but scrolling somewhat fast takes about 10 seconds :p):
2022-08-12T00:03:02+00:00 CRITICAL Uncaught Error: Call to a member function get_attributes() on bool in /home/xxx/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:1045 Stack trace: #0 /home/xxx/public_html/wp-content/plugins/woocommerce/includes/class-wc-form-handler.php(918): WC_Cart->add_to_cart(0, 1, 349, Array) #1 /home/xxx/public_html/wp-content/plugins/woocommerce/includes/class-wc-form-handler.php(790): WC_Form_Handler::add_to_cart_handler_variable(349) #2 /home/xxx/public_html/wp-includes/class-wp-hook.php(307): WC_Form_Handler::add_to_cart_action('') #3 /home/xxx/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #4 /home/xxx/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #5 /home/xxx/public_html/wp-settings.php(620): do_action('wp_loaded') #6 /home/xxx/public_html/wp-config.php(138): require_once('/home/xxx/...') #7 /home/xxx/public_html/wp-load.php(50): require_once('/home/xxx/...') #8 /home/xxx/publ i /home/xxx/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php på linje 1045The page I need help with: [log in to see the link]
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Hello @barpota!
Thanks for reaching out!
There are daily created logs about fatal errors. I have no idea from where or what this is, as I have never experienced them my self going trough my site. But I can imagine some of my customers do. As it seems by the logs created, it often mentions cart.
Could you please tell us if you have added any custom code/hook snippets through your theme’s
functions.phpfile or through a third-party plugin? If so, please check if cautiously removing them addresses the issue after taking a backup.Alternatively, you can check if there is any theme/plugin conflict by running a test as described here: https://woocommerce.com/document/how-to-test-for-conflicts/
If none of the above help, please share with us your site’s System Status to give us some insight. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Let us know how it turns out. We will be here!
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### Settings ### API Enabled: – Force SSL: – Currency: NOK (kr) Currency Position: left_space Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ ### WC Pages ### Butikkbase: #6 - /butikk/ Handlekurv: #7 - /handlekurv/ Til kassen: #8 - /kassen/ Min konto: #9 - /min-konto/ Vilkår og betingelser: #5769 - /salgsbetingelser/ ### Theme ### Name: Woodmart Child Version: 1.0.0 Author URL: http://xtemos.com Child Theme: ✔ Parent Theme Name: Woodmart Parent Theme Version: 6.5.4 Parent Theme Author URL: http://themeforest.net/user/xtemos WooCommerce Support: ✔ ### Templates ### Overrides: woodmart/woocommerce/archive-product.php woodmart/woocommerce/cart/cart-item-data.php woodmart/woocommerce/cart/cart.php woodmart/woocommerce/cart/cross-sells.php woodmart/woocommerce/cart/mini-cart.php woodmart/woocommerce/checkout/form-checkout.php woodmart/woocommerce/checkout/thankyou.php woodmart/woocommerce/content-product-cat.php woodmart/woocommerce/content-product.php woodmart/woocommerce/content-single-product.php woodmart/woocommerce/content-widget-product.php woodmart/woocommerce/global/breadcrumb.php woodmart/woocommerce/global/form-login.php woodmart/woocommerce/global/quantity-input.php woodmart/woocommerce/loop/add-to-cart.php woodmart/woocommerce/loop/loop-end.php woodmart/woocommerce/loop/loop-start.php woodmart/woocommerce/loop/no-products-found.php woodmart/woocommerce/loop/orderby.php woodmart/woocommerce/loop/pagination.php woodmart/woocommerce/loop/sale-flash.php woodmart/woocommerce/myaccount/form-login.php woodmart/woocommerce/product-searchform.php woodmart/woocommerce/single-product/add-to-cart/grouped.php woodmart/woocommerce/single-product/add-to-cart/variable.php woodmart/woocommerce/single-product/meta.php woodmart/woocommerce/single-product/product-attributes.php woodmart/woocommerce/single-product/product-image.php woodmart/woocommerce/single-product/product-thumbnails.php woodmart/woocommerce/single-product/rating.php woodmart/woocommerce/single-product/related.php woodmart/woocommerce/single-product/sale-flash.php woodmart/woocommerce/single-product/tabs/description.php woodmart/woocommerce/single-product/tabs/tabs.php woodmart/woocommerce/single-product/title.php woodmart/woocommerce/single-product/up-sells.php woodmart/woocommerce/single-product.php ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page Disabled Features: minified-js settings Daily Cron: ✔ Next scheduled: 2022-08-17 08:02:24 +02:00 Options: ✔ Notes: 56 Onboarding: completed ### Action Scheduler ### Fullført: 2 Oldest: 2022-08-16 13:03:03 +0200 Newest: 2022-08-16 13:03:03 +0200 På vent: 2 Oldest: 2022-08-17 06:10:03 +0200 Newest: 2022-08-23 07:54:03 +0200 ### Status report information ### Generated at: 2022-08-16 13:03:38 +02:00Hello @barpota!
Thanks for the follow-up!
Assuming you had gone through the recommended remedies presented above, not much stands out from your Status Report.
Also, I see that you have at least one premium extension from the official WooCommerce.com store activated on your site. This qualifies you for official support through the ticket queue.
Please contact us at WooCommerce.com > My Account > Support and include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you better there. Thanks!
Viewing 3 replies - 1 through 3 (of 3 total)
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