fatal error for the plugin Google Sitekit

  • Resolved osama

    (@osama991)


    4 years, 3 months ago

    i had the following error:

    PHP Fatal error: require_once(): Failed opening required ‘/srv/htdocs/wp-content/plugins/google-site-kit/includes/Core/Util/BC_Functions.php’ (include_path=’/:.’) in /srv/htdocs/wp-content/plugins/google-site-kit/includes/loader.php on line 34

    this is making the WordPress CMS too slow while navigating.
    is it related to the last kit update?
    what should I do to solve that?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    4 years, 3 months ago

    Hi @osama991 and thanks for reaching out. Sorry to hear that you’re having issues with Site Kit.

    The error you’re encountering may indicate that something went wrong during a plugin update. It could have been something as simple as a temporary hosting issue during an update, or a shared hosting PHP update.

    Have you tried to uninstall the Site Kit plugin before installing once more? Note that if you have issues uninstalling the plugin you can manually remove or rename the Site Kit plugin directory in order to render it deactivated. You’ll find the Site Kit plugin directory on a typical WordPress install by visiting “/wp-content/plugins/google-site-kit”.

    Please inform me how you get on after uninstalling and reinstalling once more. If the same occurs please share your Site Health information via this form and I can look into this further for you.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    4 years, 3 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘fatal error for the plugin Google Sitekit’ is closed to new replies.