Fatal error no such file exist

  • Resolved pad1

    (@pad1)


    5 years, 11 months ago

    When I am trying to activate W3 total cache then I am getting that it triggered a fatal error and this was the full error:

    require_once(/home/vol2_6/epizy.com/epiz_26024665/seomoz.xyz/htdocs/wp-content/plugins/w3-total-cache/w3-total-cache-api.php): failed to open stream: no such file or directory in /home/vol2_6/epizy.com/epiz_26024665/seomoz.xyz/htdocs/wp-content/plugins/w3-total-cache/w3-total-cache.php on line 60 fatal error: require_once(): failed opening required ‘/home/vol2_6/epizy.com/epiz_26024665/seomoz.xyz/htdocs/wp-content/plugins/w3-total-cache/w3-total-cache-api.php’ (include_path=’.:/usr/share/pear/’) in /home/vol2_6/epizy.com/epiz_26024665/seomoz.xyz/htdocs/wp-content/plugins/w3-total-cache/w3-total-cache.php on line 60

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    5 years, 11 months ago

    Hello @pad1

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    It seems like the /w3-total-cache-api.php is missing. Can you please completely remove and re-install W3 Total Cache?
    1. Purge Cache
    2. Deactivate and Delete Plugin
    3. Check .htaccess File (make backup)
    W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    4. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – dbcache.php (if exists)
    – upgrade folder
    – delete w3-total-cache folder in wp-content/plugins/ (if exists)
    5. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.
    6. Go to your wp dashboard and re-install W3 Total Cache

    Thanks!

    Seven ML

    (@kamsentari)

    5 years, 11 months ago

    Hello, After I update my wordpress version, and updated w3 total cache to the latest version, it shows the error, so I deactivated w3 total cache.

    Now It’s deactivated but not deleted.. My MOBILE Homepage is not updating. Desktop is updated. I do try to purge cache from cloudflare, but it doesnt work.

    I also tried to “false” wp_debug from wp-cofing.php added by w3 total cache.

    I check .htaccess and wp-content folder, it has the files/folders and htaccess w3 total cache. (I never remove).

    Is it okay if I update my htaccess and remove the cache files from wp-content?

    I also seeing this error?
    WordPress database error Can’t find file: ‘./wp_name/wp_redirection_404.frm’ (errno: 13) for query SHOW FULL COLUMNS FROM wp_redirection_404 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, WordPress_Module->template_redirect, RE_404::create, W3TC\\DbCache_WpdbNew->insert, W3TC\\DbCache_WpdbInjection_QueryCaching->insert, W3TC\\_CallUnderlying->insert, W3TC\\DbCache_WpdbNew->insert, W3TC\\DbCache_WpdbInjection->insert, W3TC\\DbCache_WpdbNew->default_insert, W3TC\\DbCache_WpdbNew->query, W3TC\\DbCache_WpdbInjection->query, W3TC\\DbCache_WpdbNew->default_query

    Please help me, i am having this issue for a week. Thank you

    • This reply was modified 5 years, 11 months ago by Seven ML.
    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    5 years, 11 months ago

    Hello @kamsentari

    Please follow the steps provided in the previous post. And yes you can remove W3TC rules from .htaccess and manually delete the cache folder.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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