Fatal Error on Activating CFDB7

  • charliemcf

    (@charliemcf)


    4 years, 7 months ago

    When I try to activate the plugin I get the “Plugin could not be activated because it triggered a fatal error” message, even if I deactivate all other plugins first. I’m using version 1.2.6.2 of the plugin, WordPress 5.8.2, Evolve theme. All advice welcome, thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Arshid

    (@arshidkv12)

    4 years, 7 months ago

    Please send complete error details.

    Please delete plugin and install again.

    Thread Starter charliemcf

    (@charliemcf)

    4 years, 7 months ago

    Thanks for your prompt response, I tried deleting and reinstalling but got the same error. Those are all the error details I have – when I try to activate the plugin from the Dashboard I get the “Plugin could not be activated because it triggered a fatal error” message at the top of the Plugins page.

    Plugin Author Arshid

    (@arshidkv12)

    4 years, 7 months ago

    Add define( 'WP_DEBUG_LOG', true ); in wp-config.php file by ftp or file manager.

    Then activate plugin again and send wp-content/debug.log file to [email protected]

    Thread Starter charliemcf

    (@charliemcf)

    4 years, 7 months ago

    Thanks Arshid, I added the debug line to wp-config.php and tried to activate the plugin but sadly no debug.log file was generated. I also tried

    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );
    define( ‘WP_DEBUG_LOG’, true );

    but still no log file.

    Plugin Author Arshid

    (@arshidkv12)

    4 years, 7 months ago

    Give permission 777 for wp-content folder.

    Plugin Author Arshid

    (@arshidkv12)

    4 years, 7 months ago

    Copy paste complete fatal error message.

    Or send credentials to [email protected]

    Thread Starter charliemcf

    (@charliemcf)

    4 years, 7 months ago

    wp-content permission was 755, I’ve changed it to 777 but still no log file unfortunately.

    Plugin Author Arshid

    (@arshidkv12)

    4 years, 7 months ago

    Please connect me [email protected]

    Thread Starter charliemcf

    (@charliemcf)

    4 years, 7 months ago

    OK done, thanks.

Viewing 9 replies - 1 through 9 (of 9 total)

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